Salesforce Health Cloud Solutions Expert
3 weeks ago
A Salesforce Health Cloud Solutions Expert is required to provide support for at least 35 hours a week, with flexibility to work off-hour shifts, weekends, and holidays. The individual must be able to learn an application quickly, create training literature, and lead user acceptance testing.
The primary responsibilities include:
- Learning applications efficiently and maintaining/training users on new software.
- Gathering requirements for additions or changes to the application.
- Creating user stories summarizing needed changes.
- Leading user acceptance testing for new application releases.
- Educating peers and establishing a support network of super users.
- Performing other duties assigned by supervisor.
The ideal candidate should have a bachelor's degree in Public Health, Health Informatics, Computer Science, or a related field. They should also have experience testing applications, Service Clouds, Partner, and Customer Communities. Experience with Salesforce Health Cloud Application, change management using agile approach, software development lifecycle, JIRA project management, and creating regression testing suites are essential. Additionally, they should be able to lead under pressure in a calm and thoughtful manner, possess high emotional intelligence, and have exceptional communication and time management skills.
About Delphi-US:
Delphi-US is a national recruiting firm specializing in IT, Engineering, and Professional Staffing. We provide expert solutions for businesses seeking top talent.
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