Order Management Specialist

1 day ago


Fife Lake, Michigan, United States Solaris Enterprises Full time

About the Role:

We are seeking a highly organized and detail-oriented Order Management Specialist to join our team at Solaris Enterprises. As an Order Management Specialist, you will be responsible for managing orders from receipt to delivery, ensuring timely and accurate processing.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service and support to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Order Processing: Process orders accurately and efficiently, ensuring all necessary information is complete and up-to-date.
  • Inventory Management: Manage inventory levels, tracking stock and ensuring adequate supplies are available to meet customer demand.
  • Logistics Coordination: Coordinate with logistics providers to ensure timely and cost-effective delivery of orders.
  • Reporting and Analysis: Generate reports and analyze data to identify trends and areas for improvement in order processing and customer service.

Requirements:

  • Education: Completed commercial education and ideally 2 years of relevant work experience.
  • Skills: Experience in all customs procedures and processes, teamwork, service orientation, flexibility, and good IT skills in SAP and common office programs.
  • Language: Good English skills in spoken and written form.

What We Offer:

  • Company Culture: A dynamic and supportive work environment that encourages collaboration and growth.
  • Professional Development: Opportunities for professional development and training to enhance your skills and knowledge.
  • Benefits: A competitive salary and benefits package, including company pension scheme, organic fruit and drinks, company fitness program, flexible working hours, health initiatives, international work opportunities, job bike, and mobile working.


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