Patient Enrollment Coordinator Specialist

1 month ago


Étreux, Hauts-de-France, United States NuvoAir Full time
About NuvoAir

NuvoAir is a mission-driven company that's recognized for its "Best Places to Work" awards. We're a global, diverse team that works hard without taking ourselves too seriously.

Job Summary

We're seeking a highly skilled Patient Enrollment Coordinator to join our team. As a key member of our clinical team, you'll play a vital role in ensuring our patients receive the necessary information while enrolling for NuvoAir services.

Key Responsibilities
  • High Call Volume Management (80% of the time): Engage in phone communication with patients, discussing the benefits of NuvoAir's care model, explaining insurance coverage and payment options, and scheduling first appointments for new members.
  • Engaging with Elderly Patients: Connect with older individuals in a respectful and caring manner, ensuring a positive experience.
  • Proactive Outreach and Relationship Building: Initiate conversations and build rapport with patients, making them feel at ease in a first-time interaction.
Requirements
  • Excellent task and time management skills, enabling efficient handling of responsibilities.
  • Previous experience in a similar role, ideally within a healthcare setting, will be highly advantageous.
  • Familiarity with Electronic Health Record (EHR) systems and scheduling systems, demonstrating a good understanding of healthcare technology.
  • Strong customer service and communication skills, ensuring effective interaction with patients and team members.
  • Keen attention to detail, enabling accurate work completion even in a fast-paced environment.
  • Proficient in using computer software applications, including Google Workplace.
What We Offer
  • Mission-driven culture that's recognized by "Best Places to Work" awards.
  • A global, diverse team that works hard without taking ourselves too seriously.
  • Competitive salary - an annual market rate review ensures our compensation bands align with Series A market salaries.
  • Flexible work environment.
  • Unlimited PTO - take time to recharge when you need it.
  • Equity that's venture-backed by top, global VCs - when we win, we win together.
  • Medical, Dental, and Vision benefits - so you can take care of yourself and your family.
  • Retirement plan + company match.
  • Annual Learning & Development stipend - your professional growth is important.
Building a Diverse Team

We're committed to building a diverse team that reflects the communities we serve. We do not tolerate discrimination or harassment based on race, color, age, religion, sex, gender, disability status, sexual orientation, gender identity or expression, or any other basis covered by appropriate law.

NuvoAir will provide reasonable accommodations for qualified individuals with documented disabilities.



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