Sales Coordinator/F&I Coordinator

17 hours ago


Chesapeake, Virginia, United States Truck Enterprises, Inc. Full time
Job Title: Sales Coordinator/F&I Coordinator

Truck Enterprises, Inc. is seeking a highly skilled Sales Coordinator/F&I Coordinator to join our team in Chesapeake, VA. As a key member of our sales team, you will be responsible for coordinating sales activities, managing inventory, and providing exceptional customer service.

Key Responsibilities:
  • Maintain accurate inventory records in the Profitmaster program, including pictures, attachments, and online listings.
  • Complete flooring audits and report to the District Manager on a bi-weekly basis.
  • Issue purchase orders and invoices for truck up-fit and reconditioning.
  • Track and close purchase orders for truck reconditioning after invoice has been obtained from the vendor.
  • Maintain truck files regarding the sale of new and used trucks, accurately accumulating all costs.
  • Assist sales personnel in closing process with each truck sale.
  • Close all truck deals as they are received to ensure accurate sales numbers at month-end.
  • Process credit applications and submit finance deals to the Corporate F&I Manager.
  • Communicate with sales staff to acquire accurate information regarding all truck sales.
  • Contact customers to review credit application information and/or start the credit application process.
  • Submit completed deals with accurate and complete truck information and credit application to the Corporate F&I Manager.
  • Follow up with additional information required by the Corporate F&I Manager.
  • Contact customers to inform them of credit decisions.
  • Negotiate terms and sell finance approval to customers.
  • Inform customers of the benefits of GAP insurance, quotes physical damage, liability, and cargo insurance on all truck deals.
  • Complete all truck deal information and finance documents for Chesapeake.
  • Accurately type and review all truck deals, including title work and warranty registration.
  • Prepare or request finance documents from the finance company.
  • Review finance documents package information for accuracy.
  • Ensure customer signatures on all paperwork.
  • Prepare a complete funding package to be sent to the finance company for timely funding.
  • Follow up with the finance company and provide additional information if needed.
  • Maintain accurate truck deal files that are audited quarterly by the Corporate F&I Manager.
  • Submit all warranty paperwork to the appropriate departments and register all warranties online.
  • Handle all DMV requirements, including temporary tags, titles, and customer questions.
  • Maintain a P&C Insurance license and sell GAP, liability, physical damage, and cargo insurance.
  • Maintain accurate files for each sale and follow up to ensure customer satisfaction.
  • Promote customer relationships by making tandem customer calls with sales staff and making customer calls to sell insurance.
  • Promote direct loan financing by preparing month-end financial services reports for Chesapeake and sending them to the Corporate F&I Manager.

Truck Enterprises, Inc. is an equal opportunity employer and a drug-free facility. We welcome applications from qualified candidates who are passionate about delivering exceptional customer service and contributing to our team's success.


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