Customer Service Ambassador

2 days ago


Avon, Ohio, United States Window Genie SPV, LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Window Genie SPV, LLC.

Key Responsibilities
  • Phone Call Management: Answer inbound phone calls and provide exceptional customer service to our clients.
  • Quote and Close Sales: Provide job estimates and quotes for services, and close sales to meet customer needs.
  • Data Entry and Management: Manage and enter all data into our point of sale system, ensuring accuracy and efficiency.
  • Specialization and Scheduling: Be willing to specialize in our systems and schedule and communicate all jobs, callbacks, delays, and other customer interactions.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills to effectively interact with customers and colleagues.
  • Problem-Solving and Adaptability: Demonstrate the ability to think critically and adapt to changing situations to meet customer needs.
  • Technical Skills: Familiarity with point of sale systems and ability to learn new software and systems quickly.


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