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Customer Service Associate

2 months ago

Avon, Ohio, United States One Hour Heating & Air Conditioning Full time
Customer Service Representative Opportunity

We are seeking a skilled Customer Service Representative to join our team at One Hour Heating & Air Conditioning. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities:
  • Make outbound calls to current customers to schedule yearly maintenance appointments
  • Handle inbound calls in a professional and courteous manner
  • Maximize productivity and revenue by efficiently scheduling calls and appointments
  • Notify customers of any changes to scheduled appointment times and reschedule as needed
Requirements:
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and meet productivity goals
  • Strong organizational and time management skills

We offer a competitive compensation package and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.