Guest Services Ambassador

2 days ago


Avon, Ohio, United States Pyramid Global Hospitality Full time
Unlock Your Potential in Hospitality

At Pyramid Global Hospitality, we're seeking a highly motivated Guest Services Agent to join our dynamic team at the SpringHill/TownePlace Suites by Marriott Avon Vail Valley. As a key member of our front desk team, you'll be responsible for creating a warm and welcoming experience for our guests from the moment they arrive.

Your Key Responsibilities:
  • Provide exceptional customer service by being engaging, friendly, and taking a genuine interest in our guests' needs.
  • Assist with the unloading of guests' luggage and provide a source of knowledge for the guest about the hotel, its amenities, and the local area.
  • Escort guests to their rooms, explaining our amenities and fun facts about the hotel.
  • Work collaboratively with other attendants to ensure each guest has a personalized experience.
  • Assist the lobby attendant in keeping the entrance area clean and organized.
What We're Looking For:
  • A high school diploma or equivalent.
  • A strong desire to make a positive impact on others.
  • An outgoing and engaging personality.
  • Excellent verbal and written communication skills.
  • The ability to work in a fast-paced setting and stand for the duration of the shift.
What We Offer:
  • A competitive hourly rate of $23.00.
  • Free parking and hotel room discounts.
  • Travel benefits with the Marriott brands of hotels and Pyramid hotels.

We're an Equal Opportunity Employer committed to a diverse and inclusive work environment. If you're a people person with a passion for hospitality, we encourage you to apply for this exciting opportunity to grow your career with Pyramid Global Hospitality.



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