Customer Service Ambassador
3 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Barentz. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, ensuring timely and accurate order processing, and providing direct support to our sales team.
Key Responsibilities- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a professional and timely manner.
- Order Processing: Accurately process orders, ensuring product, quantity, pricing, and notes are accurate.
- Communication: Communicate stock outs and customer needs to the sales force and materials management team.
- Customer Relationship Building: Establish and maintain strong relationships with customers to foster trust, reliability, and increased business.
- Team Support: Provide direct support to management and the sales team as needed.
- Experience: At least three (3) years of experience in customer service, sales support, or inside sales.
- Skills: Exceptional interpersonal and communication skills, strong attention to detail, data entry, and organizational skills.
- Teamwork: Ability to work in a team environment, prioritize work assignments, and act independently to resolve potential conflicts.
- Adaptability: Self-motivated, high energy, and engaging level of enthusiasm and positive outlook.
- Technical Skills: Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Barentz North America, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.
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