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Customer Service Associate

2 months ago

Avon, Ohio, United States One Hour Heating & Air Conditioning Full time
Customer Service Representative Opportunity

We are seeking a skilled Customer Service Representative to join our team at One Hour Heating & Air Conditioning. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities:
  • Make outbound calls to current customers to schedule yearly maintenance appointments
  • Respond to inbound calls and provide timely and effective solutions to customer inquiries
  • Maximize productivity and revenue by efficiently scheduling calls and appointments
  • Notify customers in advance of any changes to scheduled appointment times
  • Reschedule appointments as needed to accommodate customer preferences

We are committed to providing our customers with the highest level of service and support. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.