Club Operations Supervisor

2 weeks ago

Daytona Beach, Florida, United States Crunch Fitness Full time

The Club Operations Supervisor (COS) will play a pivotal role in ensuring an exceptional experience for Crunch members by effectively managing the front desk and associated departments. This position requires a strong ability to meet the financial objectives set forth in the club's budget by inspiring, leading, and coordinating the efforts of team members dedicated to fulfilling member needs. The COS will embody and uphold all company policies and initiatives to maintain the integrity of the Crunch Brand.

Reports to: General Manager

Requirements:

  • Experience in fitness management is preferred.
  • Current CPR Certification is mandatory.
Key Responsibilities:

Administration/Organization
  • Possess a comprehensive understanding of all standard operating procedures and policies relevant to the club.
  • Effectively communicate and enforce club policies and procedures among staff.
  • Recruit and onboard top-tier talent.
Operations
  • Foster a professional and inviting environment that enhances service quality and member care.
  • Act as the primary customer service representative for members at the front desk.
  • Exhibit a thorough understanding of all standard club operating procedures and policies.
  • Clearly communicate and clarify club policies and procedures to both members and staff.
  • Address member concerns promptly and tactfully, adhering to club procedures and documentation.
  • Assist in the recruitment, training, and performance evaluation of Front Desk personnel.
  • Ensure the club maintains high standards of cleanliness, maintenance, safety, and security.
Sales/Revenue Management
  • Support company initiatives and promotions to drive new sales leads for optimal membership growth.
  • Lead and train staff on all club-level sales activities, including inquiries, guest registrations, tours, and membership enrollments.
  • Ensure staff possesses extensive knowledge of club promotions, programs, facilities, classes, and equipment.
  • Achieve targeted revenue goals through effective leadership and employee motivation.
  • Ensure all promotions are clearly communicated to the team and relevant staff.
Leadership
  • Create an inspiring environment that encourages open feedback from employees and takes action to ensure a quality workplace.
  • Promote a professional and welcoming atmosphere that enhances service quality and member care.
  • Support staff in addressing personnel-related issues by following club procedures and documentation.
  • Encourage teamwork and productivity among staff.
  • Demonstrate decision-making capabilities.
  • Recruit and hire the highest caliber of staff.
  • Serve as a role model for team members.
Accountabilities
  • Implement and support company programs and promotions to generate new sales leads for optimal membership growth.
  • Oversee expense management by controlling payroll and administrative costs.
  • Ensure the club meets Crunch standards for cleanliness, maintenance, safety, security, and operational efficiency.
  • Stay informed about key competitors.
  • Conduct regular facility walkthroughs.
Measurement Standards
  • Achievement of key performance indicators set on a monthly/annual basis.
  • Successful management of all financial budgetary goals.
  • Net Promoter Scores and Social Media Feedback Scores.
  • Membership retention rates.
  • Adherence to all policies and procedures.
Special Skills:
  • Exceptional written and verbal communication skills.
  • Strong leadership abilities.
  • Excellent administrative capabilities.
  • Outstanding customer service skills.
Compensation: $15.00 per hour

Crunch Fitness seeks dynamic, enthusiastic individuals who are passionate about health and fitness to join our team.

At Crunch Fitness, we believe in blending work, fitness, and enjoyment. Joining our team means more than just a job; it’s an opportunity to motivate others in achieving their fitness aspirations. Our 'No Judgments' philosophy fosters a diverse and inclusive environment, making Crunch an exceptional place to work.

Crunch is a fitness center that innovatively combines serious exercise with fun, pioneering a philosophy of No Judgments. Our facilities are equipped with state-of-the-art cardio and strength training equipment, full-service locker rooms with showers, tanning booths, HydroMassage beds, and a comprehensive schedule of Crunch's signature classes, including Zumba, BodyWeb with TRX, Yoga Body Sculpt, and more.

  • Operations Supervisor

    6 days ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Manager to join our team at Fisher Island Club. As a key member of our facilities team, you will be responsible for ensuring the highest standards of sanitation, safety, comfort, and aesthetics throughout our club.Key ResponsibilitiesDepartment Leadership: Supervise and manage all...

  • Guest Services Operations Supervisor

    2 weeks ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    Job OverviewAre you skilled in hospitality management and dedicated to providing exceptional service in a prestigious club environment? If you are eager to elevate your career within a luxurious resort setting, we invite you to consider the role of Guest Services Operations Supervisor.About Fisher Island ClubFisher Island Club is a premier destination,...

  • Spa Operations Supervisor

    1 week ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    Spa Operations Supervisor Role at Fisher Island Club:Assists the Spa Director in enhancing revenue and upholding quality standards. Fosters a supportive atmosphere for therapists to provide outstanding service. Encourages sales of spa products and promotes repeat bookings from guests.Core Responsibilities:Assessing and organizing training requirements for...

  • Warehouse Operations Associate

    3 days ago

    Daytona Beach, Florida, United States Sam's Club Full time

    Job Summary:As a Backroom Associate at Sam's Club, you will play a critical role in maintaining the smooth operation of our warehouse. Your primary responsibilities will include:Receiving and Processing Shipments: Develop and post delivery schedules, compile and organize receiving reports, verify merchandise counts, and route merchandise to the correct...

  • Kids Club Supervisor

    2 months ago

    Palm Beach Gardens, Florida, United States PGA National Resort Full time

    Summary: A Kids Club Supervisor is responsible in providing a safe, fun and stimulating program of activities, to ensure our child guests have a fantastic stay with us.Essential Job Functions: Including the following. Other job duties to be assignedCreate a safe environment for guests and team membersOversee the maintenance, repair, and security of the kids...

  • Country Club Server/Banquet Server

    1 week ago

    Boynton Beach, Florida, United States Indian Spring & Fountains Country Club Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Server/Banquet Server to join our professional hospitality team at Indian Spring & Fountains Country Club. As a Server/Banquet Server, you will be responsible for providing exceptional customer service to our members and guests, ensuring a memorable dining experience in our upscale dining...

  • Spa Operations Supervisor

    1 week ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    Spa Operations Manager Role at Fisher Island Club:Accountable for assisting the Spa Director in enhancing revenue and upholding quality standards. Fosters a supportive atmosphere for therapist personnel to provide outstanding service. Encourages spa product sales and promotes repeat bookings from guests.Primary Duties:Assessing and organizing training...

  • Spa Services Operations Supervisor

    1 week ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    Spa Operations Manager Role at Fisher Island Club:Assists the Spa Director in enhancing revenue streams and upholding quality standards. Fosters a supportive atmosphere for therapists to provide outstanding service. Encourages sales of spa products for home use and promotes repeat bookings.Primary Duties:Assessing and organizing training requirements for...

  • Culinary Supervisor

    2 weeks ago

    Vero Beach, Florida, United States Orchid Island Golf and Beach Club Full time

    Orchid Island Golf & Beach Club, a prestigious member-owned establishment recognized as a Distinguished ClubTM, is nestled in a picturesque setting that spans 600 acres between the ocean and the river. We are currently in search of a Culinary Supervisor who will receive a competitive salary along with an exceptional benefits package. Our club features two...

  • Restaurant Server Private Golf Club

    3 days ago

    Flagler Beach, Florida, United States Hammock Dunes Club Full time

    Job Title: Restaurant ServerLocation: Hammock Dunes ClubJob Type: Full-Time/Part-TimeAbout Us: Hammock Dunes Club is a prestigious private club offering an exclusive and refined dining experience for its esteemed members. Our club provides a sophisticated environment where members can enjoy exceptional cuisine and unparalleled service. We are seeking a...

  • Retail Associate

    1 day ago

    Daytona Beach, Florida, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Facilities Maintenance Associate to join our team at Sam's Club. As a key member of our maintenance team, you will be responsible for ensuring the cleanliness and safety of our facilities, providing an exceptional experience for our members and associates.Key ResponsibilitiesMaintain a safe...

  • Hospitality Services Supervisor

    5 days ago

    Daytona Beach, Florida, United States Delaware North Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Supervisor to join our team at Daytona Beach Racing & Card Club in Daytona Beach, Florida. As a Food and Beverage Supervisor, you will play a critical role in ensuring the highest levels of service to our guests.About the RoleThe successful candidate will be responsible for assisting managers in...

  • Maintenance Technician II

    1 week ago

    Daytona Beach, Florida, United States Travel + Leisure Co Full time

    Job Summary:We are seeking a skilled Maintenance Technician II to join our team at Travel + Leisure Co. As a key member of our resort maintenance team, you will be responsible for ensuring the quality and functionality of our vacation club resort properties.Key Responsibilities:Apply intermediate working knowledge of facilities maintenance, including HVAC,...

  • Operations Director

    5 days ago

    Daytona Beach, Florida, United States Crunch Fitness Full time

    Job DescriptionJob Title: Operations ManagerJob Summary:Crunch Fitness is seeking an experienced Operations Manager to oversee the day-to-day operations of our fitness clubs. The successful candidate will be responsible for ensuring the smooth operation of the club, providing exceptional customer service, and leading a team of staff to achieve business...

  • Retail Operations Supervisor

    2 weeks ago

    Daytona Beach, Florida, United States Cycle Gear Full time

    Retail Operations SupervisorCompany OverviewCycle Gear is a leading name in the powersports aftermarket-products sector, committed to enhancing the experience of motorsport enthusiasts worldwide. Our renowned brands, including RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, provide top-notch products, expert knowledge, engaging content, and...

  • Spa and Athletic Facilities Supervisor

    2 weeks ago

    Apollo Beach, Florida, United States Hillsboro Club Full time

    Position OverviewThe Hillsboro Club is seeking a skilled Spa and Fitness Manager to lead the daily functions of our Spa Department. This role entails overseeing all athletic facilities and staff, ensuring an outstanding experience for club members and guests. We are in search of a candidate with extensive experience in hospitality or private club settings,...

  • Be ACH Rentals Supervisor

    2 months ago

    Ponte Vedra Beach, Florida, United States Ponte Vedra Inn & Club Full time

    Join our award-winning company The Ponte Vedra Inn & Club is one of the most premier places to work in Northeast Florida. Apply today and take advantage of this unique opportunity to work at the historic Ponte Vedra Inn & Club. People are our greatest asset, and we are currently seeking people like you who have a desire to join our team.What's in it for you?...

  • HVAC Operations Supervisor

    2 weeks ago

    Daytona Beach, Florida, United States MECHANICAL ONE LLC Full time

    Position OverviewAs an HVAC Operations Supervisor at MECHANICAL ONE LLC, you will be responsible for overseeing the daily HVAC operations on our residential construction projects. Your role will involve implementing the company's standard operating procedures to ensure that all HVAC systems are installed and functioning according to code. Your focus will be...

  • Deli Clerk Part Time

    1 day ago

    Boynton Beach, Florida, United States BJ's Wholesale Club Full time

    About the RoleWe are seeking a skilled Deli Clerk to join our team at BJ's Wholesale Club. As a Deli Clerk, you will be responsible for providing exceptional customer service, maintaining a clean and organized deli department, and ensuring that all products are fresh and meet company quality standards.Key ResponsibilitiesCustomer ServiceProvide a high level...

  • Operations Supervisor

    2 weeks ago

    Daytona Beach, Florida, United States IHOP Full time

    Join IHOP as we seek skilled individuals in the hospitality sector to drive operational excellence through outstanding leadership.Key ResponsibilitiesSupport the achievement of sales and profitability targets.Foster and maintain strong relationships with staff, customers, and corporate stakeholders.Implement training initiatives to improve overall operations...