Client Service Representative

3 weeks ago


Burlington, Vermont, United States Ascena Full time

About Us

Lane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality clothing that makes women feel confident and beautiful. We believe in the power of fashion to transform lives and are committed to creating a welcoming and inclusive community for all our customers and associates.

About the Role

We are seeking a Customer Specialist to join our team at our Burlington, MA store. As a Customer Specialist, you will be responsible for providing exceptional customer service and creating a personalized shopping experience for our customers. You will work closely with our store team to ensure that our customers feel welcome and supported throughout their shopping journey.

The Impact You Can Have

In this role, you will have the opportunity to:

  • Welcome and engage with customers to understand their needs and preferences
  • Share your knowledge of our products and services to help customers find the perfect outfit
  • Uphold our brand standards for a clean and well-presented store
  • Promote in-store events and programs that support our brand
  • Contribute to the store's success by maintaining high brand and execution standards
  • Support an inclusive and welcoming store environment for customers and associates

You'll Bring to the Role

We are looking for a candidate who has:

  • Prior retail experience or customer-focused experience
  • A passion for styling and working with people
  • Flexible availability, including evenings, weekends, and holidays
  • Ability to read, write, and communicate in English
  • Proficient with technology, including an ability to operate store systems accurately

Benefits

We offer a range of benefits, including:

  • Merchandise discount at our brands
  • Support for your individual development and growth within our company
  • A culture of giving back, with opportunities to support our philanthropic partners

Location: Burlington, MA 01803

Position Type: Regular/Part-time



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