Warranty Claims Manager

1 day ago


Bristol, Pennsylvania, United States Spartan Staffing Solutions Full time
Spartan Staffing Solutions

We are seeking a highly skilled Warranty Manager to join our team in Bristol, PA. As a key member of our organization, you will be responsible for managing and directing warranty administration for our client, a leader in Material Handling Equipment sales and rental.

Key Responsibilities:
  • Analyze and edit warranty requirements in accordance with specifications acceptable with the manufacture, factory, and company.
  • Process claims received from all company branches for completeness and conciseness of warranty claims.
  • Report to Management on the status of warranty claims in general and any changes needed to improve the process.
  • Assemble information from offices in relationship to the processing of description, labor, and parts under the warranty agreements.
  • Monitor labor to ensure job description and rates match the best possible return for claims to enhance profitability and retain cost controls.
  • Apply technical knowledge to estimate and assure the quality and cost controls for proper payable and receivable billings on orders.
  • Ensure that the required information is input into the computer system and provided to manufacturers.
  • Maintain records of all warranty issues and update as necessary.
Requirements:
  • Strong computer skills, including NAV and various manufacturer programs.
  • Technical skills and background are extremely helpful.
  • Knowledge of the mechanics of internal combustion and electric trucks, and basics of construction equipment.
  • Essential understanding of warranty process and requirements therein manufacturers.
What We Offer:
  • Competitive salary
  • Company Incentives Program
  • Health Insurance
  • Dental and Vision Coverage
  • Paid vacation/Time Off
  • 401k


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