Customer Service Representative
4 days ago
**Job Summary:**
We are seeking a friendly and outgoing individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.
About Us:
Fitness Factory is a luxury health club with a passion for helping our members achieve their fitness goals. We offer a range of amenities and services, including group fitness classes, personal training, and state-of-the-art equipment.
Responsibilities:
- Providing excellent customer service and ensuring a positive member experience
- Handling phone calls, emails, and in-person inquiries
- Managing membership records and processing transactions
- Maintaining a clean and organized work environment
Requirements:
- At least 6 months of face-to-face retail customer service experience
- Average to above-average computer skills
- A high school diploma or equivalent required
What We Offer:
- A competitive salary of $15.00 - $16.75 per hour
- A fun and supportive team environment
- Casual dress code and flexible scheduling
- The opportunity to grow with our company
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