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Administrative Support Specialist

2 months ago

Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time
POSITION OVERVIEW

Are you seeking a fulfilling role in public service? The Office of Income Maintenance within the Commonwealth of Pennsylvania is in search of committed Administrative Support Specialists who possess a strong work ethic. This role provides the chance to ensure that client benefits are processed in accordance with organizational standards while delivering outstanding customer service. If you aspire to positively impact the lives of community members and are ready to embark on a new professional journey, consider this opportunity.


ROLE DESCRIPTION

In this capacity, you will undertake a variety of administrative tasks that will bolster the efficiency of staff members in delivering quality services to the citizens of Pennsylvania. Your responsibilities will encompass a range of clerical and general office functions, adhering to established procedures and utilizing relevant systems. You will have the chance to interact with the public in a courteous and professional manner, both face-to-face and over the phone.


Key duties include:

  • Utilizing basic computer skills for various office tasks such as data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voicemail.
  • Performing tasks under the general supervision of a Clerical Supervisor.

Work Schedule and Additional Information:

  • Full-time position.
  • Standard work hours are from 8:30 AM to 5:00 PM, Monday through Friday, with a 60-minute lunch break.
  • Occasional travel and overtime may be required.
  • Salary: Starting salary may be non-negotiable in certain cases.
  • Benefits: The Commonwealth offers excellent benefits, contractual pay increases, paid holidays, leave entitlements, opportunities for advancement, and a supportive work environment.
  • Work conditions are primarily in a controlled office setting, with potential reassignment to different work sites based on operational needs.

QUALIFICATIONS AND REQUIREMENTS

Minimum Experience and Training Requirements:

  • Six months of experience as a Clerical Assistant 1 (commonwealth title); or
  • High school graduation; or
  • An equivalent combination of experience and training.

Other Requirements:

  • Must meet the Pennsylvania residency requirement.
  • Preference may be given to candidates residing within the relevant county.
  • Ability to perform essential job functions is necessary.

Legal Requirements:

  • A conditional offer of employment will necessitate the submission of criminal history reports.

Application Process:

  • Resumes and cover letters will not be reviewed; eligibility must be demonstrated through the application.
  • Applications must be submitted by the closing date; late submissions will not be accepted.
  • Failure to adhere to application requirements may result in disqualification.

Veterans:

  • Pennsylvania law provides employment preference for qualified veterans for many state and local government positions.

The Commonwealth is an equal opportunity employer, committed to a diverse workforce. We value inclusion and encourage all qualified individuals to apply.