Front Office Manager

2 weeks ago

Cleveland, Ohio, United States International Staff Consulting Full time
Front Office Manager

Are you a natural-born leader with a knack for making things run smoothly? Do you have a passion for providing top-notch service in a medical practice? If your answer is a resounding "yes," then you might be the perfect fit for the Front Office Manager position our client is looking to fill.

About Our Client

Our client is a vibrant medical practice committed to clinical expertise, innovative thinking, and providing comprehensive, compassionate family care for over 30 years. Their practice thrives on the trust placed in them by their families, and they strive to be an invaluable resource and trusted partner throughout their patients' lives.

The Role

As the Front Office Manager, you'll be the heartbeat of our client's office operations. You'll oversee the front office staff, ensuring that everything runs like a well-oiled machine. From setting schedules and approving payroll to enforcing compliance with HIPAA regulations, your leadership will be crucial in maintaining their high standards.

Key Responsibilities
  • Schedule and Oversee Staff: Crafting schedules, managing payroll, and approving overtime are all in a day's work for you.
  • Supervise Patient Records: Oversee the creation and management of electronic health records, ensuring they're accurate and up-to-date.
  • Update Office Procedures: Keep office procedures fresh and efficient, implementing improvements as needed.
  • Assist with Billing: Provide support with insurance authorizations and medical billing to keep things running smoothly.
  • Maintain Provider Schedules: Ensure that providers' schedules are managed effectively.
  • Ensure Compliance: Uphold HIPAA regulations and internal policies to the highest standard.
  • Receptionist Duties: Jump in to assist with front desk tasks whenever necessary.
Requirements
  • Educational Background: A Bachelor's degree in healthcare administration, business administration, or a related field is preferred. An Associate's degree with equivalent experience may be considered.
  • Experience: You must have at least 3-5 years prior experience in a medical office, preferably in a supervisory role, is essential. You must have managed a team of over 5-10 front office staff before. EMR (Electronic Medical Records) is also a must-have requirement.
  • Skills: Familiarity with medical terminology, basic computer skills, and strong organizational abilities are a must.

Our client is not just a workplace; they are a family. They value above-and-beyond service and the relationships they build with their families and coworkers. They are committed to continuous learning and growth, ensuring that their team members thrive both personally and professionally.

If you're ready to lead with kindness, service, and quality, and to make a lasting impact in the lives of patients and their families, we'd love to hear from you. Join our client and become a Leader in a practice that values excellence and compassion.

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