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Field Service Technician

2 months ago

Las Vegas, Nevada, United States ASTEC Full time
Job Title: Field Service Technician

At ASTEC, we are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for conducting a variety of duties encompassing service maintenance, installation, commencement of new machinery, and repair work on heavy equipment, typically onsite at clients' premises.

Key Responsibilities:
  • Travel to customer sites in service truck or company vehicle to maintain and repair Astec equipment as scheduled or directed.
  • Perform emergency and scheduled repairs to Astec equipment as requested by customers, Service Manager, or designated personnel.
  • Provide thorough machine documentation and field reports to identify service issues and prevent future warranty claims.
  • Coordinate with customers and Service Manager to schedule field jobs effectively.
  • Train onsite customers on repair, installation, or testing procedures for scheduled machines.
  • Follow up with customers, vendors, and personnel to ensure resolution of service issues, while promoting a safe work environment and adhering to company policies and procedures.
Requirements:
  • High school diploma or equivalent required; prior work experience advantageous, or a blend of education and experience satisfactory to management.
  • Minimum of 3 years' experience in heavy equipment mechanics or related field.
  • Must have previous Electrical Experience.
  • Proficiency in diesel mechanics with preference for electrical and hydraulic repair expertise.
  • Demonstrated skills in component assembly, bearing installation, and air system hookup.
  • Knowledgeable in hydraulic component installation, welding, and cutting.
  • Ability to apply mathematical concepts and conversions to practical situations.
  • Maintain positive relationships with customers, vendors, and colleagues, both independently and as part of a team.
  • Possess manual dexterity to meet service schedule demands efficiently.
  • High proficiency in written communication for technical reports and documentation.
What We Offer:
  • Health, Dental, Vision- Day 1 Eligibility
  • Life, and Spousal Insurance
  • Health Savings and Flexible Spending Accounts
  • Short-Term and Long-Term Disability
  • 401(k) with Company Match
  • PTO
  • Employee Wellness Programs, Tuition Aid, and Employee Assistance

ASTEC is a Drug Free Workplace, Affirmative Action, and Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.