Shop Service Technician
6 days ago
Job Summary:
We are seeking a highly skilled Shop Service Technician to join our team at John Deere Construction Equipment Dealership. As a Shop Service Technician, you will be responsible for performing complex diagnostics, service repairs, and maintenance work on customer and/or dealer-owned heavy construction equipment.
Key Responsibilities:- Performs diagnostics and repairs on John Deere equipment and technology
- Mentors Service Technician Trainees and Service Technicians
- Conducts or supports customer clinics
- Performs diagnostics and repairs in the field as required
- Accountable for billable time and assigned work orders
- Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on-time submittal of information
- May participate in Service Training programs required for the development of skills and knowledge
- Operates and maintains vehicles, tools, and equipment required to perform job responsibilities
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Maintains current knowledge of John Deere and competitive products
- Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
- Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty
- Experience with the mechanical, electrical, and hydraulic systems used in off-road, construction, or heavy equipment
- Experience operating vehicles, tools, and equipment for diagnostic purposes
- Experience with basic computer functions; experience using Service ADVISORTM or other computer-based diagnostic repair tools preferred
- Experience working cooperatively in a team environment
- Experience communicating effectively verbally and in writing
- Must have an adequate toolset to perform job responsibilities
- High School Diploma, GED, or equivalent experience required; Associates degree preferred
- Valid driver's license required; CDL (Commercial Driver's License) preferred
- Health, dental, vision
- Paid Time off
- Paid Holidays
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