Field Service Technician
3 days ago
Company Description: As a leading global Corporation, our client leverages a vast network of support and innovation to deliver exceptional results. With over 60,000 employees worldwide, across diverse industries, we provide unparalleled expertise and resources to our customers.
Job Summary:We are seeking a highly skilled Field Service Technician to join our team. This role requires heavy travel throughout the region, excellent communication skills, and a strong understanding of mechanical and electrical systems. The successful candidate will be responsible for diagnosing and repairing complex technical problems on industrial machine tool products.
Key Responsibilities:- Diagnose and repair complex technical problems on-site and via telephone.
- Examine machines mechanically and perform repairs by dismantling and rebuilding.
- Communicate effectively with customers via telephone and in-person.
- Manage heavy inbound telephone load efficiently and professionally.
- Interpret schematics and block diagrams to analyze and troubleshoot problem products.
- Document product problems and resolutions in detail.
- 2-year Electronic or Technical Degree.
- 2-5 years of field service experience in the machine tool industry.
- Working knowledge of mechanical drawings and wiring diagrams.
- CNC programming skills.
- Excellent oral and written communication skills.
We offer a competitive salary, mileage reimbursement, 401K, Health, Dental, and Vision benefits.
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