Field Service Technician

1 month ago

Las Vegas, Nevada, United States ProChemTech International Full time
Job Summary

ProChemTech International Inc is seeking a highly motivated and self-driven Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support to customers, performing water and system analysis, and delivering treatment chemicals to customer sites.

This is a field position working at customer locations with minimal direct supervision. The ideal candidate will have a strong understanding of water treatment systems and be able to communicate effectively with customers and internal stakeholders.

Key Responsibilities:

  • Provide technical support to customers by identifying and resolving challenges, promoting long-term business relationships with ProChemTech.
  • Perform water and system analysis, and data interpretation to provide written recommendations ensuring that customer's operations are performing at optimal levels.
  • Deliver treatment chemicals to customer sites, maintain appropriate chemical inventory, and interface with ProChemTech engineering, chemical, laboratory, office, and management staff to resolve customer problems.

Requirements:

  • A degree in science or engineering is preferred, but not required.
  • Experience in sales is welcome, but not required.
  • Highly motivated and goal-oriented personality; good at meeting deadlines and time management.
  • Commitment to excellent customer service.
  • Strong interpersonal and problem-solving skills; chemical, electrical, and/or mechanical aptitude is preferred but not required.
  • Excellent written and verbal communication skills, including proficiency in MS Word, Excel, and PowerPoint.
  • Valid driver's license and acceptable motor vehicle record.

Benefits:

  • Hourly employees with a current reimbursement range of $20 to $35 per hour dependent upon skill level.
  • Senior technicians have a 10% commission on profit for new sales made in addition to the hourly wage.
  • Additional benefits include two weeks paid vacation, nationally recognized holidays, fully paid family medical coverage, a matching 401 K, and a company car or truck.

Job Growth:

This position is considered an entry-level position for ProChemTech. Applicants will be asked if they'd be interested in doing work as a sales representative for ProChemTech along with their responsibilities as a Field Service Technician. Interested applicants will be expected to identify, develop, and service new accounts in assigned territory and continue to service their existing accounts.

As their territory grows, the additional accounts will add to the commissions paid to the employee, allowing our employees to earn much higher wages.

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