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Lead Commission Analyst

2 months ago

Canton, Massachusetts, United States Point32Health, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Commission Lead to join our Finance Operations team at Point32Health, Inc. As a Commission Lead, you will play a critical role in facilitating the administration of multiple, complex, and time-sensitive finance operations processes.

Key Responsibilities
  • Team Lead Responsibilities: 65%
    • Manage the completion of production cycles and related processes, including review and approval of production batches, reconciliations, and controls reporting. Ensure all production deadlines are met.
    • Responsible for ongoing day-to-day relationship management with relevant business partners and vendors. Includes issue escalation and coordinated resolution, process improvements, and customer service support. Must understand relationship dependences to be subject matter expert and primary contact.
    • Lead the resolution of production issues by coordinating with team, internal/external business partners, and IT.
    • Responsible for analyzing data, validating, and interpreting results and communicating these results effectively.
    • Assist with corporate projects and departmental initiates to ensure successful implementation and integration of all business processes. Interact effectively with Program and Project Managers and assist with other department projects as needed.
    • Assist with ongoing system maintenance, configuration, and enhancements.
    • Create and maintain policies and procedures and workflows, facilitate cross-training, implement process improvements, and ensure adequate controls are in place. Ensure corporate controls and policies are adhered to.
    • Responsible for coordinating responses to internal and external audit requests.
  • Other Responsibilities: 35%
    • Assist with the development & implementation of new compensation schedules with Sales.
    • Responsible for the day-to-day vendor relationship management including contract/invoice maintenance, service level monitoring, timely completion and appropriate prioritization of production/enhancement tickets and forecast/budget submissions.
    • Coordinate with the business analytics team on configuration and testing of system enhancements, the resolution of production & data issues and the maintenance/development of reporting and analytics.
    • When needed, will serve as a back-up resource for production processes & customer service tasks.
    • Technical proficiency in incentive compensation management software, SQL, relational databases, or IBM Cognos reporting is a plus.
    • Other projects and duties as assigned.
    Qualifications
    • Bachelor's degree required, with a concentration in accounting or finance preferred.
    • Minimum of five years of experience in accounting, finance, and/or operations, preferably in the healthcare insurance industry.
    • Prior analytical experience with demonstrated technical expertise or previously held a business analyst position is a plus.
    Requirements
    • Highly organized, self-motivated, and detail-oriented.
    • Ability to operate in a fast-paced environment, work independently, and have the flexibility to adapt to changing processes and timelines.
    • Must be able to interpret complex business situations and understand the implication to team.
    • Proven ability to manage multiple, complex responsibilities, and be effective working autonomously to meet multiple deadlines.
    • This position requires independent judgment, strong critical thinking, creative problem-solving, and timely and sound decision-making abilities.
    • Advanced technical expertise in Microsoft Office Excel is required.
    • Requires a high level of organizational skills and the ability to effectively work across multiple business units.
    • This position must be able to work collaboratively with all levels of staff and management across the organization.
    • Principal duties and responsibilities occur simultaneously, therefore, the employee must be able to appropriately handle each essential function, prioritize them and seek assistance when necessary. These functions need to be performed on a consistent and regular basis, using good judgment. Ability to learn and apply company policies consistently, seeking out guidance, when necessary, is required.