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Lead Commission Analyst

2 months ago

Canton, Massachusetts, United States Point32Health Full time
Job Summary

Point32Health is seeking a highly skilled Commission Operations Manager to join our team. As a key member of our Financial Operations department, you will be responsible for facilitating the administration of multiple, complex, and time-sensitive finance operations processes.

Key Responsibilities
  • Team Lead Responsibilities: 65%
    • Manage the completion of production cycles and related processes, including review and approval of production batches, reconciliations, and controls reporting.
    • Responsible for ongoing day-to-day relationship management with relevant business partners and vendors, including issue escalation and coordinated resolution, process improvements, and customer service support.
    • Lead the resolution of production issues by coordinating with the team, internal/external business partners, and IT.
    • Responsible for analyzing data, validating, and interpreting results and communicating these results effectively.
    • Assist with corporate projects and departmental initiatives to ensure successful implementation and integration of all business processes.
    • Assist with ongoing system maintenance, configuration, and enhancements.
    • Create and maintain policies and procedures and workflows, facilitate cross-training, implement process improvements, and ensure adequate controls are in place.
    • Responsible for coordinating responses to internal and external audit requests.
  • Other Responsibilities: 35%
    • Assist with the development and implementation of new compensation schedules with Sales.
    • Responsible for the day-to-day vendor relationship management, including contract/invoice maintenance, service level monitoring, timely completion, and appropriate prioritization of production/enhancement tickets and forecast/budget submissions.
    • Coordinate with the business analytics team on configuration and testing of system enhancements, the resolution of production and data issues, and the maintenance/development of reporting and analytics.
    • When needed, serve as a back-up resource for production processes and customer service tasks.
    • Technical proficiency in incentive compensation management software, SQL, relational databases, or IBM Cognos reporting is a plus.
    • Other projects and duties as assigned.
Qualifications
  • Bachelor's degree required, with a concentration in accounting or finance preferred.
  • Minimum of five years of experience in accounting, finance, and/or operations, preferably in the healthcare insurance industry.
  • Prior analytical experience with demonstrated technical expertise or previously held a business analyst position is a plus.
Working Conditions and Additional Requirements
  • Must be able to work under normal office conditions and work from home as required.
  • Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
  • May be required to work additional hours beyond standard work schedule, including evenings and weekends.

Point32Health is committed to making diversity, equity, and inclusion part of everything we do. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.