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Manufacturing Process Improvement Manager

2 months ago


Andover, Massachusetts, United States Raytheon Technologies Full time
About the Role

We are seeking a highly skilled Operations Quality Engineer to join our team at Raytheon Technologies. As a key member of our Operations Quality Team, you will play a critical role in ensuring product and process quality, with a focus on Product Compliance, Customer Satisfaction, and Continuous Improvement.

Key Responsibilities
  • Lead continuous improvement projects to reduce cost of poor quality (CoPQ) and increase factory first pass yield (FPY).
  • Facilitate and lead cross-functional teams in failure analysis, Root Cause and Corrective Action (RCCA) investigations, including identifying non-conformances, providing solutions, tracking issues to closure, and leading Corrective Action Boards (CAB).
  • Analyze factory data and regularly generate, publish, and present quality metrics.
  • Participate in Defect Prevention Team (DPT) meetings with cross-functional teams to trend data, prioritize investigations, and status actions to improve production quality.
  • Conduct AS9102 First Article Inspections.
  • Ensure identification, physical control, and disposition of non-conforming material and facilitate Material Review Board (MRB) when necessary.
  • Support work instruction development and maintenance activities by reviewing work instructions, test instructions, auditing processes, and assuring configuration management.
  • Daily status meetings with factory support, factory management, hourly employees, and internal stakeholders to manage production quality.
Requirements
  • Requires a Bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum 2 years of prior relevant experience or an Advanced Degree in STEM.
  • Experience working in a manufacturing environment.
  • Working experience interpreting and understanding technical drawings.
  • Working experience in driving cost reduction or quality yield improvement projects.
  • The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Preferred Qualifications
  • Basic knowledge of Statistical Process Controls and Capability analysis.
  • Experience with ISO 9001 and/or AS9100 Quality Management System.
  • Experience with AS9102 First Article Inspection Requirements.
  • Six Sigma, CORE, Shainin RedX Problem Solving, or American Society for Quality (ASQ) Certification.
  • Data analysis; development and usage of actionable metrics.
  • Strong communication skills and ability to work on a team.
What We Offer

At Raytheon Technologies, we offer a total rewards package that goes above and beyond with compensation, healthcare, wellness, retirement, and work/life benefits, career development and recognition programs. Some of the benefits we offer include parental leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

About Us

We are a leading aerospace and defense company that solves some of the toughest challenges in our industry. We value diverse skills and experience, and we are committed to creating a culture that is diverse, equitable, and inclusive. We believe that a more inclusive world is critical to our mission, and we are dedicated to making a positive impact in our communities.