Outpatient Patient Accounts Representative

6 days ago


Little Rock, Arkansas, United States UHS Full time
Job Summary

We are seeking a highly skilled and detail-oriented Outpatient Patient Accounts Representative to join our team at Pinnacle Pointe Outpatient. As a key member of our team, you will be responsible for coordinating all functions related to accounts receivable, including managing claims, working denials, and following up with unpaid claims proactively.

Responsibilities
  • Effectively and efficiently manage claims, including researching and editing claims for accurate billing information.
  • Work denials and follow up with unpaid claims proactively to ensure timely resolution.
  • Document all steps taken on accounts so that action is clearly communicated.
  • Advance all co-pays to self-pay and do contractual adjustments.
  • Data entry/posting of payments.
  • Analyze EOBs and post manual payments.
  • Post and balance Medicaid checks weekly for each clinic.
Requirements
  • Preferred a minimum of three (3) years experience as a biller/coder, preferably in a healthcare facility.
  • Familiarity with online portals for claims submissions and correction.
  • Work with third-party coverage under Medicaid and various commercial insurance.
  • Requires knowledge of general office and phone skills as well as excellent organization, written communication skills.
  • Maintain detailed knowledge of electronic health record and other computer software as it relates to job functions.
  • Ability to work independently, establish priorities, and organize workload.
  • Ability to maintain highest level of customer service while demonstrating friendly and cooperative attitude.
  • Excellent time management skills and ability to multitask and prioritize work.
  • Must have legible handwriting.
  • Strong organizational skills.
  • Computer skills necessary.
  • Must possess excellent verbal communication and customer service skills.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.


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