Patient Accounts Specialist

5 days ago


Little Rock, Arkansas, United States Premier Gastroenterology Associates Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Accounts Representative to join our team at Premier Gastroenterology Associates. In this role, you will be responsible for processing patient payments and refunds, helping patients set up payment plans, and liaising with insurance representatives to ensure that patients have coverage for necessary treatments.

Key Responsibilities
  • Process patient payments and refunds in a timely and accurate manner
  • Help patients set up payment plans and provide clear explanations of their financial obligations
  • Liaise with insurance representatives to ensure that patients have coverage for necessary treatments
  • Answer patients' questions regarding their bill and resolve any issues that may arise during the payment process
  • Contact patients to inform them of overdue balances and pre-collect any co-pays, co-insurance or deductibles
Requirements
  • Minimum of two years of clerical/general office work experience required
  • Knowledge of medical terminology and office procedures
  • Excellent computer and other basic office equipment skills
  • Skilled in time management and organization
  • Ability to read, understand and follow oral and written instructions
  • Ability to communicate clearly and concisely
  • Ability to establish and maintain effective working relationships with patients, and team members
Preferred Qualifications
  • High school diploma or equivalent
  • Strong understanding of medical billing processes
  • Ability to communicate effectively with both insurance companies and patients
  • Excellent problem-solving and communication skills

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