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Patient Access Representative II

2 months ago


Little Rock, Arkansas, United States Conifer Revenue Cycle Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our department, you will play a critical role in ensuring the efficient and effective registration of patients, while providing exceptional customer service and maintaining compliance with regulatory requirements.

Key Responsibilities
  • Perform scheduling, registration, and patient pre-admission and admission functions, ensuring accurate and complete patient demographic information.
  • Employ proper and compliant patient liability collection techniques, both before and after date of service.
  • Provide world-class customer service, greeting patients and families, and addressing their needs in a timely and professional manner.
  • Collaborate with internal and external stakeholders to ensure seamless communication and coordination of patient care.
  • Stay up-to-date with regulatory requirements and industry best practices, ensuring compliance with all relevant laws and regulations.
Requirements
  • High school diploma or equivalent required; some college coursework or degree preferred.
  • 0-1 year of experience in a customer service role, with a background in medical facilities, health insurance, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Strong typing skills (35 wpm minimum) and proficiency in PC/CRT/printer operations.
  • Knowledge of medical terminology and ability to interpret physician orders and insurance cards.
Work Environment

As a Patient Access Representative II, you will work in a dynamic and supportive environment, with opportunities for growth and development. You will be part of a team that is dedicated to delivering exceptional patient care and service, while maintaining the highest standards of quality and compliance.

Conifer Revenue Cycle Solutions is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.