Social Commerce Business Development Manager
3 days ago
At Flip, we are revolutionizing the online shopping experience through social commerce. Our platform combines discovery, review, and purchase into a seamless journey, fostering authenticity and connection among users. This innovative approach has led to significant growth, with our latest funding round raising $144 million and valuing us at $1.05 billion.
The Opportunity: Brand Success Specialist - Social Commerce
We are seeking a highly skilled and business-savvy Brand Success Specialist - Social Commerce to drive long-term growth of brands on our platform. If you have a passion for consumer-facing start-ups and a knack for building strong industry relationships, this role is your chance to shape the future of social commerce at Flip.
Main Responsibilities:
In this key position, you will play a pivotal role in driving the growth of selected brands on our platform. Your responsibilities will include:
• Client Interactions: Building and maintaining high-volume client interactions (calls & emails) from the moment they go live, including identifying specific opportunities with existing clients to ensure a full assortment of products, secure exclusive deals, and collaborate on optimizations for top sellers.
• Gross Merchandise Value (GMV): Expanding the selection of products among selected brands, optimizing pricing strategies, and maximizing content to drive revenue growth.
• Revenue Growth through Storytelling: Leveraging excellent communication and negotiation skills to effectively re-negotiate margins using compelling narratives that resonate with brand partners.
• Prioritization: Prioritizing tasks, clients, service level, streamlining processes, and troubleshooting challenges to drive high customer satisfaction.
Success Criteria:
To excel in this role, you will need to influence actions from brands to help maximize growth, including increasing assortment, deals, content, and other initiatives while maintaining a healthy and diverse supply and well-distributed pricing structure to drive retention. Achieving sustained growth in Gross Merchandise Value (GMV) and Total Margin is also essential.
Key Requirements:
This role requires:
• Volume: Experience performing high volumes of calls and ability to schedule, prepare, and perform high-volume client interactions (calls and emails) with energy.
• Influence Brands: Excellent communication and negotiation skills to drive changes in assortment, adept at re-negotiating deals, free products, margins through compelling storytelling.
• Prioritization Skills: Highly organized with a keen ability to prioritize across various topics and manage a diverse portfolio of brands effectively.
Why Join Us?
You will be part of a dynamic team shaping the future of online shopping and social commerce at Flip. If you're a highly competitive and motivated leader with a passion for building strong industry relationships and delivering results, we want you on our team.
Compensation & Benefits:
Base salary: $65,000 - $95,000 per year.
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