Child Care Subsidy Program Coordinator
2 weeks ago
Role Summary: The Child Care Subsidy Coordinator plays a vital role in supporting families by managing the eligibility and enrollment processes for subsidized child care services. This position is essential in ensuring that families receive the financial assistance they need for quality child care.
About Child Action, Inc.: Established in 1976, Child Action, Inc. is a dedicated non-profit organization focused on enhancing the educational and social welfare of children and families. Our mission encompasses a range of services, including resource and referral for child care, financial support for eligible families, workforce development for child care providers, and educational resources for families.
Key Responsibilities:
- Conduct initial interviews with parents to assess eligibility for child care subsidies.
- Process new family enrollments and maintain accurate records of client information.
- Evaluate family income and needs to determine appropriate child care services.
- Provide clear explanations of agency policies and guidelines to parents.
- Ensure all client data is accurately entered and updated in the CATS database.
- Monitor and manage caseloads, following up with families to ensure compliance with funding requirements.
- Communicate effectively with families and child care providers regarding eligibility and billing matters.
- Assist in processing re-certifications and changes in client circumstances.
- Collaborate with various units within the organization to resolve issues related to attendance and payments.
- Participate in ongoing training and professional development opportunities.
Qualifications: The ideal candidate will possess strong organizational skills, the ability to manage multiple tasks efficiently, and a commitment to providing exceptional service to families from diverse backgrounds. A thorough understanding of the policies and regulations governing child care subsidies is essential.
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