Education & Customer Success Specialist

2 months ago


Frisco, Texas, United States GradePower Learning Full time

GradePower Learning is a global leader in Supplemental Education. We are passionate about helping children achieve their highest potential and take pride in creating a unique and fun work environment.

We are seeking an enthusiastic and dedicated individual to join our team as an Education Coordinator/Customer Service Specialist. In this role, you will play a vital part in supporting our teaching team, building relationships with parents, and ensuring the success of our students.

Your Responsibilities:
  • Provide comprehensive training and ongoing support to our talented teaching staff.
  • Cultivate strong professional relationships with parents, keeping them informed about their child's progress and achievements.
  • Administer our Dynamic Diagnostic Assessment and develop individualized learning programs tailored to each student's needs.
  • Represent GradePower Learning within the community by engaging with local schools and organizations to promote our educational services and values.
  • Lead and inspire others, fostering a positive and motivating environment that encourages growth and excellence.
  • Communicate effectively both in person and over the phone, ensuring clear and concise interactions.
  • Create a dynamic, caring, and energetic learning atmosphere for all students.
Ideal Qualifications:
  • Bachelor's degree in education or a related field.
  • Experience in teaching or an educational setting.
  • Background in early childhood education is highly valued.
  • Teaching certification is a plus.

If you are passionate about education and making a positive impact on children's lives, we encourage you to apply. Join our team and help us shape the future of learning



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