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Office Assistant

2 months ago

Rancho Cucamonga, California, United States Merry Maids Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Assistant to join our team at Merry Maids. As an Office Assistant, you will provide administrative support to our team, ensuring the smooth operation of our facilities and customer service operations.

Responsibilities
  • Provide general facilities administration support, including data entry, system updates, and quality control.
  • Confirm customer appointments and create and update schedules with new customer information.
  • Assist with new hire paperwork, orientation, and training.
  • Complete daily close-out process, inputting data for time spent at customers' homes, mileage, and updating customer information.
  • Schedule sales bids and generate ancillary revenue through additional services.
  • Assist with HR compliance, including associate files, I-9s, and payroll.
  • Answer phones and direct calls to the appropriate party.
  • Confirm customer appointments and prepare laundry for the following day.
Requirements
  • High school diploma or general education degree (GED) plus 1 year of customer service experience.
  • Dispatch experience is highly desirable.
  • Bilingual (Spanish/English) is a plus.
What We Offer

We offer a competitive hourly rate of $25.00, paid training, excellent work-life balance, and real opportunities for advancement. As a Merry Maids team member, you will be part of an award-winning company and a close-knit team that works together to provide the best cleaning solutions and customer service to our clients.

We take pride in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families.