Clinical Care Operations Manager
2 weeks ago
At Two Chairs, we are dedicated to creating a future where exceptional mental health care is accessible to all. Our team is a unique blend of clinical expertise, innovative design, and advanced technology, all aimed at transforming the way individuals connect with therapists.
We are proud to have been recognized as a 2024 Great Place to Work and one of the 2023 Bay Area Best Places to Work, reflecting our commitment to diversity, equity, and inclusion in building our teams.
Position Overview:
We are in search of a Clinical Care Operations Manager who resonates with our mission and is adaptable in a fast-paced environment. This role is pivotal in shaping our organization by leading two clinical teams and reporting directly to our Senior Managers or Directors of Clinical Care.
Our Managers are seen as advocates for our mission, striving to deliver outstanding care to our clients while fostering a collaborative and diverse clinical community.
Work Environment:
This position is based in a hybrid model, with a requirement to work three days in the office and two days remotely. You will oversee one in-person team and one remote team.
Key Responsibilities:
- Team Leadership: Supervise client care within your clinical teams, manage staff performance, and ensure adherence to clinic-wide objectives.
- Clinical Oversight: Maintain a caseload of clients, ensuring deep engagement with both client and clinician experiences.
- Policy Development: Recommend and implement changes to clinical team policies, collaborating on cross-functional projects.
Qualifications:
The ideal candidate will possess an active license in clinical psychology or related fields, with a minimum of two years of experience managing licensed clinicians. Strong interpersonal skills and a commitment to ethical practice are essential.
We value critical thinking, problem-solving abilities, and a strong foundation in clinical skills, including crisis management and client experience enhancement.
Compensation and Benefits:
We offer competitive compensation packages, comprehensive health insurance, and generous paid time off to support your well-being and professional development.
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