Family Support Specialist
4 weeks ago
We are seeking a highly motivated and compassionate Family Worker to join our team at the Greater Philadelphia YMCA. The successful candidate will work closely with families to identify their needs, set goals, and connect them with essential resources.
Key Responsibilities- Conduct thorough family intakes, actively listen to families, and provide crisis intervention and community resource referrals.
- Establish and maintain positive relationships with families being served.
- Manage calendars, coordinate conferences and home visits, and ensure accurate reporting and record-keeping.
- Provide administrative support to the Director and manage overall operations and personnel in their absence.
- Participate in community outreach and resource sharing events to educate and expand knowledge of services within the community.
- College degree preferred or 5 years' experience in a related field.
- Experience working with community and families.
- Proficient in MS Office.
- Maintain strict confidentiality and exhibit respect for family personal information.
- Strong interpersonal skills and patience.
- Ability to perform activities requiring sustained concentration and attention.
- Possess a passion for member service and building a culture of excellence.
The Greater Philadelphia YMCA is an equal opportunity employer. We value CARING, HONESTY, RESPECT, and RESPONSIBILITY in personal character and behavior and believe they are essential to attaining our mission.
We are committed to improving lives by connecting people to health, well-being, and to each other.
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