Reception Specialist

2 months ago


Dallas, Texas, United States Crescent Services Full time

Become a vital part of our outstanding Front Office team at Crescent Services.

We are committed to delivering exceptional guest experiences while ensuring financial success. As a Guest Services Representative, your primary responsibilities will include welcoming and registering guests, processing check-outs, managing payments, and addressing guest inquiries with professionalism and warmth.

We provide:

  • Competitive salary packages
  • Comprehensive benefits for eligible team members
  • Retirement savings matching program
  • Flexible work schedules
  • Discounts at properties managed by Crescent Services and affiliated hotel brands
Core Responsibilities:

Welcoming guests and facilitating their check-in and check-out processes

Managing payment transactions and resolving guest concerns

Promoting hotel amenities and services to enhance occupancy rates

Qualifications:

Previous experience in a customer service role, ideally within the hospitality sector

A genuine passion for delivering top-notch customer service and ensuring guest satisfaction

Willingness to work various shifts, including evenings and weekends

Proficient computer skills and a collaborative mindset

Join Crescent Services for a fulfilling career where diversity and inclusion are prioritized. We are an Equal Opportunity Employer dedicated to fostering a respectful workplace.


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