Reception Specialist
2 months ago
Become a vital part of our outstanding Front Office team at Crescent Services.
We are committed to delivering exceptional guest experiences while ensuring financial success. As a Guest Services Representative, your primary responsibilities will include welcoming and registering guests, processing check-outs, managing payments, and addressing guest inquiries with professionalism and warmth.
We provide:
- Competitive salary packages
- Comprehensive benefits for eligible team members
- Retirement savings matching program
- Flexible work schedules
- Discounts at properties managed by Crescent Services and affiliated hotel brands
Welcoming guests and facilitating their check-in and check-out processes
Managing payment transactions and resolving guest concerns
Promoting hotel amenities and services to enhance occupancy rates
Qualifications:Previous experience in a customer service role, ideally within the hospitality sector
A genuine passion for delivering top-notch customer service and ensuring guest satisfaction
Willingness to work various shifts, including evenings and weekends
Proficient computer skills and a collaborative mindset
Join Crescent Services for a fulfilling career where diversity and inclusion are prioritized. We are an Equal Opportunity Employer dedicated to fostering a respectful workplace.
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