Strategic Program Lead

6 hours ago


Madison, Wisconsin, United States Rocket Software Full time

About the Role:

The Strategic Program Lead - Customer Solutions Engineering is a pivotal position at Rocket Software, responsible for driving the successful delivery of our solutions through effective program management.

Key Responsibilities:

  • Develop and maintain a strategic roadmap for the assigned program portfolio, ensuring each program aligns with Rocket's organizational goals.
  • Lead the development and adoption of metrics and KPIs to measure program performance, ensuring alignment with strategic objectives.
  • Partner with CSE Project Managers and CSE Delivery Engineering to optimize resource allocation across the program portfolio.
  • Drive the identification, documentation, and application of lessons learned across programs, promoting continuous improvement and best practices.
  • Provide leadership and direction to program teams, ensuring alignment with program objectives and high performance.
  • Foster a collaborative environment, building strong relationships among program team members, stakeholders, and cross-functional teams.
  • Mentor and support Project Managers assigned to workstreams, consolidating and summarizing information for program-level reporting.
  • Develop and implement comprehensive stakeholder engagement plans, ensuring clear communication and alignment with program objectives.

Requirements:

  • At least 15 years of industry experience in software, including program or project management.
  • Bachelor's degree and Master's or equivalent experience.
  • Current program/project management certification from PMI or equivalent organization.
  • Strong program management skills and experience, with ability to apply correct tools and processes.
  • Demonstrated success mentoring and supporting less experienced Project Managers.
  • Experience working with senior executives and managing stakeholder communications and expectations.
  • Strong interpersonal skills for cross-functional collaboration and stakeholder engagement.

About Rocket Software:

Rocket Software is a global company committed to delivering solutions that power critical business processes, data, and infrastructure. We believe in treating customers, partners, and colleagues with humanity and empathy.

What We Offer:

  • Competitive salary range: $112,718.00 - $140,897.50/year.
  • Extensive paid time off programs.
  • Healthcare coverage options.
  • Retirement savings with matching contributions.
  • Leadership and skills training opportunities.


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