Senior Systems Administrator

2 weeks ago


Irvine, California, United States Bowman Williams Full time

Company Overview:

Bowman Williams is a leading Managed Service Provider dedicated to delivering exceptional IT solutions to a variety of small and medium-sized businesses, including sectors such as healthcare, finance, insurance, and nonprofit organizations. Our extensive range of services encompasses Managed Services, IT Consulting, Cybersecurity, and Cloud Solutions.

Position Summary:

We are looking for a Senior Systems Administrator - a versatile IT specialist who will provide premium support to our diverse clientele. This role offers exposure to a wide array of technologies, including virtualization, cloud computing, networking, and Windows systems. It is an excellent opportunity for an IT professional with hands-on experience in a Managed Service Provider environment, aiming to enhance their backend system administration skills.

Key Responsibilities:

  • Deliver IT support for core Microsoft business applications and virtual environments utilizing Azure and VMware.
  • Provide assistance for Microsoft technologies, including Windows Server, Office 365, and SharePoint, alongside virtualization solutions on VMware and Azure.
  • Implement and maintain remote access solutions such as VPN and Microsoft Intune.
  • Oversee remote monitoring and management systems, as well as computer systems and network infrastructure.
  • Facilitate technical services and support for WAN and LAN connectivity, routers, firewalls, and security measures.
  • Enhance customer satisfaction through effective communication, timely escalation of unresolved issues, and collaborative teamwork.
  • Document internal processes and procedures, while tracking time and expenses using ConnectWise.
  • Stay informed about current and emerging technologies to maintain competitive service offerings.

Qualifications:

  • Proven experience in a Managed Service Provider setting.
  • Hands-on expertise with Active Directory, Microsoft 365, and Windows operating systems.
  • Familiarity with ITGlue, CyberCNS, Vijilan, and ConnectWise Automate is advantageous.
  • A minimum of 4 years of professional IT experience is required.

Benefits:

  • Reimbursement for certifications.
  • Opportunities for career development and formal training.
  • Comprehensive health, vision, and dental coverage at 100%.
  • Annual raises and opportunities for promotions.
  • Matching 401(k), profit-sharing, and medical coverage.
  • Reimbursement for travel and mileage.


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