Customs House Brokerage Operations Specialist
4 weeks ago
We are seeking a highly skilled Customs House Brokerage Operations Associate to join our team. As a key member of our operations team, you will be responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis.
Key Responsibilities- Provide exceptional customer service to assigned customers, responding to inquiries and requests for information in a timely and professional manner.
- Process Customs entries and PGA for clearance of goods, ensuring full compliance with all Customs and PGA regulations.
- Coordinate clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure timely release of shipments.
- Complete customer billing and/or other required reports, maintaining accurate records and ensuring timely submission.
- Track and trace inbound shipments, ensuring timely delivery to customers/consignees.
- Maintain customer SOPs and make updates as needed, ensuring seamless operations.
- Minimum 2 years of CHB experience and 6-12 months of experience in the industry.
- Bachelor's degree preferred but not required, or equivalent work experience.
- Customs House Brokerage License, CCS or CSCP is preferred but not required.
- Excellent verbal and written communication skills, with the ability to communicate confidently.
- Persistently drive issues to closure, working well under pressure.
- Well-organized, detail-oriented, with the ability to multi-task in a fast-paced environment.
- Medical, dental, and vision insurance.
- 401k + Company Match.
- Employee Assistance Program.
- Paid Time Off.
- Flexible Work Schedules (when possible).
We offer a competitive salary range of $53,000-$58,000, depending on experience and qualifications. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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