Client Service Representative

3 weeks ago


West Chester, Pennsylvania, United States Banfield Full time
Job Summary

We are seeking a highly skilled and compassionate Client Service Representative to join our team at Banfield Pet Hospital. As a Client Service Representative, you will play a vital role in delivering exceptional client service and ensuring the smooth flow of clients and pets through our hospital.

Key Responsibilities:

  • Act as the primary point of contact for clients, providing exceptional service and ensuring their needs are met.
  • Coordinate the care of clients and pets, ensuring a happy, welcoming, and efficient experience.
  • Maximize the productivity of the veterinary medical team, ensuring the highest level of client satisfaction.
  • Provide education to clients on Optimum Wellness Plans, preventative care, and pet health needs.
  • Assist with administrative tasks, including maintaining accurate balances and utilizing proper opening and closing procedures.

Requirements:

  • High school diploma or equivalent preferred.
  • One year related experience required, with customer service preferred.
  • Medical background with medical terminology training is preferred.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Join Our Team:

Banfield Pet Hospital is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals. If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.



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