Client Service Representative
4 days ago
We are seeking a highly skilled and compassionate Client Service Representative to join our team at Banfield Pet Hospital. As a Client Service Representative, you will play a vital role in delivering exceptional client service and ensuring the smooth flow of clients and pets through our hospital.
Key Responsibilities:
- Act as the primary point of contact for clients, providing exceptional service and ensuring their needs are met.
- Coordinate the care of clients and pets, ensuring a happy, welcoming, and efficient experience.
- Maximize the productivity of the veterinary medical team, ensuring the highest level of client satisfaction.
- Provide education to clients on Optimum Wellness Plans, preventative care, and pet health needs.
- Assist with administrative tasks, including maintaining accurate balances and utilizing proper opening and closing procedures.
Requirements:
- High school diploma or equivalent preferred.
- One year related experience required, with customer service preferred.
- Medical background with medical terminology training is preferred.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Join Our Team:
Banfield Pet Hospital is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals. If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.
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