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2 months ago
Company Overview
Trust Automation Inc. boasts over three decades of expertise in tailored motors, linear drives, digital drives, and comprehensive systems designed to fulfill the distinct requirements of its clientele. Our offerings encompass motors, linear drives, digital drives, custom assemblies, and solutions for unique applications, alongside end-to-end system design and manufacturing services. We engineer, construct, and maintain control and power management systems for the most rigorous sectors, including defense, semiconductor, industrial automation, and medical fields.
Equal Opportunity Commitment
Trust Automation is dedicated to fostering an inclusive workplace and is focused on attracting, hiring, developing, and retaining a diverse and skilled workforce. Each employee maintains an at-will relationship with the company, allowing for mutual consent in employment matters.
Position Overview
The role of Front Desk Receptionist is pivotal in enhancing the experience of both visitors and employees. This position is essential in establishing a warm, inviting, and positive atmosphere for all individuals entering and exiting the premises. In addition to visitor engagement, the Receptionist will provide support to the leadership and Human Resources teams, reporting directly to the VP of Human Resources while assisting the Culture Coordinator with various tasks.
Key Responsibilities
- Manage correspondence, maintain records, and perform clerical duties such as filing, faxing, and photocopying.
- Greet guests warmly and assist with inquiries or questions.
- Collaborate with the Culture Coordinator to assess the needs of guests and visitors.
- Issue visitor badges and facilitate check-in and check-out procedures.
- Ensure employees possess their company-issued badges.
- Answer and direct phone calls to the appropriate departments while adhering to service standards.
- Complete the daily front desk checklist to ensure all tasks are accomplished.
- Restock and replenish café items as per the front desk checklist.
- Maintain cleanliness and organization of the café and stockroom.
- Handle mail, packages, and courier deliveries appropriately.
- Respond to visitor inquiries via phone, email, and in-person, providing relevant information.
- Maintain directories and logs for visitors, employees, and departments.
- Assist in creating printed materials for the Human Resources department or events organized by the Culture Coordinator.
- Support the Culture Coordinator in ordering supplies for the café as needed.
- Organize the reception area in compliance with office procedures and regulations.
- Assist in decorating the office for designated holidays.
- Perform closing tasks, including stocking office printers and ensuring cleanliness in conference rooms.
- Coordinate catering setup and cleanup as per the Culture Coordinator's instructions.
- Work closely with maintenance staff to ensure high-traffic areas are clean and well-maintained.
- Undertake additional duties as assigned.
Qualifications
- 1-3 years of relevant experience in office support or customer service roles.
- Exceptional customer service and communication skills, both written and verbal.
- Experience working with high-profile clientele.
- Ability to adapt to various personality types.
- Proficient in multitasking and managing multiple projects simultaneously.
- Maintain a high level of discretion, diplomacy, and confidentiality.
- Quick thinking and efficient in addressing requests and anticipating needs.
- Motivated to foster a welcoming and healthy environment for all.
- Proficient in Microsoft Excel, Outlook, and Word; experience with PowerPoint and design software such as Canva and Adobe Illustrator is preferred.
Physical Requirements
- Ability to communicate effectively in person, over the phone, or virtually.
- Dexterity to operate a computer keyboard and other office equipment.
- Visual acuity to read various materials.
- Capability to sit or stand for extended periods.
- Physical ability to lift up to 20 pounds to shoulder height.
- Agility to lift, carry, push, or pull objects as necessary.
Compensation
The salary range for this position is $20.00 - $23.00 per hour.
