Automotive Service Director

4 days ago


Kailua, Hawaii, United States Bridgestone Americas Full time
Job Summary

We are seeking an experienced Automotive Service Manager to join our team at Bridgestone Americas. As a key member of our retail operations, you will be responsible for managing customer relationships, supervising vehicle technicians, and ensuring high-quality service standards.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, addressing all automotive service needs and ensuring customer satisfaction.
  • Team Management: Supervise and train a team of vehicle technicians, assigning work duties and scheduling according to individual skill levels.
  • Inventory Management: Oversee the purchase of parts, materials, and equipment, ensuring efficient inventory management.
  • Quality Control: Maintain compliance with quality standards, ensuring high-quality service and repairs.
  • Recruitment and Training: Recruit, select, and train technicians and general service teammates, ensuring a skilled and effective team.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 4 years of auto service technical experience and 1 year of service manager or service writer experience.
  • Skills: Problem-solving, customer complaints, inventory management, scheduling, equipment maintenance, leadership, and communication skills.
Benefits
  • Competitive Pay: Earn a competitive salary and benefits package.
  • Professional Development: Opportunities for on-the-job training, ASE certifications, and tuition reimbursement.
  • Health and Wellness: Comprehensive health benefits, paid vacation, and holidays.
About Bridgestone Americas

Bridgestone Americas is a leading tire and automotive services company, committed to serving society with superior quality. We value diversity, teamwork, and community involvement, and we are proud to be an Equal Employment Opportunity / Affirmative Action employer.



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