Network and Desktop Services Technician
3 days ago
Softrim LLC seeks a highly skilled Network and Desktop Services Technician to join our team in the Chicago area. As a key member of our team, you will be responsible for providing technical support to corporate users on-site and remotely assisting satellite offices and senior living communities.
Key responsibilities include evaluating, recommending, and executing new technologies to ensure optimal desktop infrastructure and network performance. You will also develop and maintain technical expertise on desktop technologies, peripherals, networking, and cloud-based solutions.
Key Responsibilities:
- Provide Tier 1-2 technical support via phone, web-based tools, and email to both on-site and remote users.
- Act as a liaison between users and remote Tier 2-3 team members, assisting with service delivery, projects, and requests.
- Assist with and solve technical issues related to Microsoft Office, M365, SharePoint, OneDrive, Teams, network printing and scanning, VOIP, malware, and other technologies.
- Develop and maintain technical expertise on desktop technologies, peripherals, networking, and cloud-based solutions.
- Support and implement Wi-Fi access points, Ubiquiti, network infrastructure, WAN, LAN, and Firewalls (e.g., SonicWall).
- Evaluate, recommend, and execute new technologies to ensure optimal desktop infrastructure and network performance.
- Perform preventive and proactive maintenance and support as needed.
- Document all work performed in the ticketing system (ConnectWise).
- Accurately record all time and notes for work performed following company standards.
- Maximize billable status for work performed.
- Other duties as assigned.
Requirements:
- Associate degree or equivalent experience.
- Working knowledge of IT and hands-on experience with networking, desktop technologies, and troubleshooting.
- Hybrid on-site presence with major MSP clients in the Chicago area; occasional travel to other client sites required (around 10-20%).
Desired Skills:
- Network+, Security+, ITIL, Microsoft certifications are a plus.
- Working knowledge of ConnectWise ticketing system, Labtech, Bomgar, Ubiquiti, SonicWall, VOIP, Mobile Device Management (MDM), and technical documentation.
- Ability to handle client interactions professionally and respectfully.
- Strong customer service and client management skills.
- Strong written, verbal, and interpersonal skills.
Estimated Salary: $31-$37/hr.
-
Network Support Technician
1 week ago
Naperville, Illinois, United States Starcom consulting limited Full timeJob SummaryWe are seeking an experienced Network Support Technician to join our team at Starcom Consulting Limited. As a Network Support Technician, you will be responsible for providing technical support and expertise on desktop technologies, networking, and cloud-based solutions to our clients in the Chicago area.Salary: $60,000 - $75,000 per year,...
-
Network and Desktop Professional
6 days ago
Naperville, Illinois, United States Starcom consulting limited Full timeKey ResponsibilitiesTier 1-2 Technical Support: Provide phone, web-based tools, and email support to both on-site and remote users.Liaison and Service Delivery: Act as a liaison between users and remote Tier 2-3 team members, assisting with service delivery, projects, and requests.Technical Issue Resolution: Assist with and solve technical issues related to...
-
Desktop Engineer
6 days ago
Naperville, Illinois, United States Softrim LLC Full timeJob Description:About the Role:Softrim LLC is a dynamic technology services provider seeking a skilled Desktop Engineer to join our team in the Chicago area. As a Desktop Engineer - Chicago, you will be responsible for providing technical support to corporate users on-site and remotely assisting satellite offices and senior living communities.You will work...
-
Desktop Technician Assistant
5 days ago
Naperville, Illinois, United States AGILANT SOLUTIONS INC. Full timeAbout the RoleThis Desktop Technician Assistant position is ideal for an individual with excellent technical skills and attention to detail.Key ResponsibilitiesDeploy and configure desktop and laptop computers.Manage inventory control and tracking of products prepared for delivery.Scan devices into spreadsheets for accurate tracking.Support project-based...
-
Desktop Support Engineer
2 weeks ago
Naperville, Illinois, United States FIT Technologies Full time**Job Summary**We are seeking a highly skilled Technical Support Services Technician to join our team at FIT Technologies. As a key member of our support staff, you will provide technical assistance and support to our clients, ensuring their systems are running smoothly and efficiently.Estimated Salary: $60,000 - $80,000 per year, depending on...
-
Naperville, Illinois, United States AGILANT SOLUTIONS INC. Full timeAbout the PositionThis role offers an exciting opportunity to join our team as a Desktop and Laptop Computer Deployment Professional. As a key member of our field services team, you will play a critical role in delivering exceptional customer service and ensuring the highest level of satisfaction among our clients.You will work closely with our clients to...
-
IT Services Technician
6 days ago
Naperville, Illinois, United States FIT Technologies Full time**Job Description**We are seeking a highly skilled Desktop Support Engineer to join our team at FIT Technologies. As a key member of our support staff, you will provide technical assistance and support to our clients, ensuring their systems are running smoothly and efficiently.Estimated Salary: $70,000 - $90,000 per year, depending on experience.About the...
-
Wireless Network Engineering Lead
4 weeks ago
Naperville, Illinois, United States NEO NETWORK DEVELOPMENT INC Full timeWelcome to Neo Network Development Inc., where innovation meets cutting-edge technology. We are seeking a highly skilled Wireless Network Engineering Lead to join our team in Senior RF Network Engineer role.About the RoleThis is a key position that will oversee the design, implementation, and optimization of wireless networks for our clients. As a Senior RF...
-
Help Desk Technician
4 days ago
Naperville, Illinois, United States Softrim LLC Full timeJob Description:We are seeking an IT Support Specialist to provide technical support to our clients in the Chicago area. The ideal candidate will have a strong background in IT, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Providing technical support via phone, email, and web-based...
-
IT Infrastructure Specialist
4 days ago
Naperville, Illinois, United States Starcom consulting limited Full timeAbout Starcom Consulting LimitedWe are a leading provider of IT services in the Chicago area, seeking an experienced IT Infrastructure Specialist to join our team. This role will involve working with our clients to provide technical support and expertise on desktop technologies, networking, and cloud-based solutions.Salary: $65,000 - $80,000 per year,...
-
Technical Services Engineer
3 days ago
Naperville, Illinois, United States Softrim LLC Full timeAbout Softrim LLC:Softrim LLC is a technology services provider with Managed IT and Low Voltage offerings across multiple locations. We are committed to delivering high-quality services to our clients.The Job:We are looking for an experienced IT Support Specialist to join our team. The successful candidate will have excellent technical skills, strong...
-
IT Support Specialist
6 days ago
Naperville, Illinois, United States Softrim LLC Full timeJob Title: IT Support SpecialistAbout Softrim LLC:Softrim LLC is a leading technology services provider offering Managed IT and Low Voltage solutions across the US. We are seeking an IT Support Specialist for a hybrid on-site role supporting MSP clients in the Chicago area.The successful candidate will provide technical support to corporate users on-site and...
-
IT Support Specialist
6 days ago
Naperville, Illinois, United States Softrim LLC Full timeJob Summary:Softrim LLC, a leading technology services provider, is seeking an IT Support Specialist to maintain a hybrid on-site presence and provide technical support to MSP clients in the Chicago area. The ideal candidate will have working experience with Microsoft technologies and systems, networking, troubleshooting skills, and exceptional customer...
-
Certified Nursing Professional
4 weeks ago
Naperville, Illinois, United States The Alden Network Full timeWe are seeking a highly skilled and dedicated Certified Nursing Professional to join our team at The Alden Network. This is a rewarding opportunity to make a meaningful difference in the lives of our customers while working in a dynamic and supportive environment.About The RoleAs a Certified Nursing Professional, you will be responsible for providing...
-
IT Support Specialist
3 weeks ago
Naperville, Illinois, United States FIT Technologies Full timeJob SummaryWe are seeking an experienced IT Support Specialist to join our team at FIT Technologies. In this role, you will provide technical assistance and support to clients, ensuring the smooth operation of their IT infrastructure.About FIT TechnologiesFIT Technologies is an employee-owned company with over 160 staff members supporting clients across the...
-
Automotive Service Technician
5 days ago
Naperville, Illinois, United States Gerald Auto Group Full timeJob SummaryWe're seeking an experienced Automotive Service Technician to join our team as a Quick Lube Technician. In this role, you'll perform multipoint inspections, communicate additional service needs to advisors, and lubricate moving parts using specified lubricants. A great working environment, competitive compensation, and advancement opportunities...
-
Technical Support Expert
6 days ago
Naperville, Illinois, United States Starcom consulting limited Full timeAbout the RoleIn this challenging position, you will be responsible for troubleshooting issues related to Microsoft Office, M365, SharePoint, OneDrive, Teams, network printing and scanning, VOIP, malware, and other technologies. You will also develop and maintain technical expertise on desktop technologies, peripherals, networking, and cloud-based solutions.
-
Cybersecurity and Network Architect
7 days ago
Naperville, Illinois, United States VILLA-TECH, Inc. Full timeAbout UsVILLA-TECH, Inc. is a leading provider of professional services and managed services. We specialize in security, networking, cloud, edge data center, low code infrastructure, DevSecOps, and automation. With over 20 years of experience, we offer global implementations for complex projects.Job Description:We are seeking a highly motivated Junior...
-
Network Systems Specialist
4 days ago
Naperville, Illinois, United States VILLA-TECH, Inc. Full timeJob OverviewVILLA-TECH, Inc. is a professional services and managed services company seeking an ambitious Junior Network Analyst to join our team. As a key member of our infrastructure group, you will be responsible for designing, implementing, and maintaining network infrastructure, including routers, switches, firewalls, and wireless access points.Key...
-
Junior Network Architect
5 days ago
Naperville, Illinois, United States VILLA-TECH, Inc. Full timeVILLA-TECH, Inc. is a professional services and managed services company that specializes in security, networking, cloud, edge data center, low code infrastructure, DevSecOps, and automation. We are seeking a Junior Network Architect to join our team.This role involves assisting in the design, implementation, and maintenance of network infrastructure,...