IT Support Specialist

3 days ago


Naperville, Illinois, United States Softrim LLC Full time

Job Summary:

Softrim LLC, a leading technology services provider, is seeking an IT Support Specialist to maintain a hybrid on-site presence and provide technical support to MSP clients in the Chicago area. The ideal candidate will have working experience with Microsoft technologies and systems, networking, troubleshooting skills, and exceptional customer service and communication skills.

Responsibilities:

  • Provide Tier 1-2 technical support via phone, web-based tools, and email
  • Act as a liaison between users and remote team members and assist with service delivery, projects, and requests
  • Assist with and solve technical issues relating to Microsoft Office, M365, SharePoint, OneDrive, Teams, network printing and scanning, VOIP, malware, and other technologies
  • Evaluate, recommend, and execute new technologies to ensure optimal desktop infrastructure and network performance
  • Perform preventive and proactive maintenance and support as needed
  • Document all work performed in the ticketing system

Requirements:

  • Associate degree or equivalent experience
  • Working knowledge of IT and hands-on experience with networking, desktop technologies, and troubleshooting
  • Hybrid on-site presence with major MSP clients in Chicago area but occasional travel to other client sites required (around 10-20%)

Salary: $33-$38 per hour



  • Naperville, Illinois, United States eTek IT Services, Inc. Full time

    We are seeking a highly skilled Cloud Infrastructure Specialist to join our team at eTek IT Services, Inc. This is a unique opportunity to work with cutting-edge cloud technologies and contribute to the development of innovative solutions.About UseTek IT Services, Inc. is a leading provider of cloud-based solutions, committed to delivering exceptional...

  • IT Support Specialist

    2 weeks ago


    Naperville, Illinois, United States AGILANT SOLUTIONS INC. Full time

    Job Summary: We are seeking a skilled IT Support Specialist to join our team at Agilant Solutions Inc. As an IT Support Specialist, you will be responsible for configuring and imaging desktop and laptop computers, inventory control management, and assisting with project-based moves or installations. Key Responsibilities: • Configure, image, and asset-tag...


  • Naperville, Illinois, United States Softrim LLC Full time

    Job Title: IT Support SpecialistAbout Softrim LLC:Softrim LLC is a leading technology services provider offering Managed IT and Low Voltage solutions across the US. We are seeking an IT Support Specialist for a hybrid on-site role supporting MSP clients in the Chicago area.The successful candidate will provide technical support to corporate users on-site and...


  • Naperville, Illinois, United States DuPage Credit Union Full time

    **Job Overview:**We are seeking an experienced Azure and Active Directory Specialist to join our Technology team at DuPage Credit Union.The successful candidate will be responsible for supporting our Active Directory, Azure, and Windows Environment, as well as providing ongoing team member support and responding to help desk requests.This is a full-time...


  • Naperville, Illinois, United States Metro Infectious Disease Consultants Full time

    About the RoleWe are looking for a skilled Administrative Support Specialist to support our front office operations at Metro Infectious Disease Consultants in Naperville, IL.Key TasksManaging and processing patient registration and schedulingPreparing and sending medical records and reportsAssisting with medical billing and insurance claimsCoordinating...


  • Naperville, Illinois, United States Turning Pointe Autism Foundation Full time

    Job Title: Behavioral Support SpecialistEstimated Salary: $80,000 - $120,000 per year.Job DescriptionAt Turning Pointe Autism Foundation, we are committed to providing the highest quality services to individuals with autism and their families. We are seeking a highly skilled and dedicated Behavioral Support Specialist to join our team.This is a full-time...


  • Naperville, Illinois, United States North Central College Full time

    North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. We are currently seeking a Technical Support Specialist to join our team in Information Technology Services.Job SummaryThis role is ideal for students who enjoy helping others and have excellent communication skills. As a Technical Support...


  • Naperville, Illinois, United States Healthcare Support Permanent Placement Full time

    Healthcare Support Permanent Placement is seeking a skilled Surgical Operations Specialist to join their team in the healthcare industry.About the JobWe are looking for a dedicated and experienced Certified Surgical Technologist to work with a nationally ranked healthcare provider in Naperville, IL. The ideal candidate will have strong communication skills...


  • Naperville, Illinois, United States LearnWell Full time

    Job OverviewWe are seeking a dedicated and passionate Academic Support Specialist to join our team in Naperville, IL.This unique position involves providing academic support to adolescent school-age patients in a small classroom setting as they receive treatment.


  • Naperville, Illinois, United States Northshore Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Northshore. In this role, you will be responsible for providing technical support and assistance to our customers, troubleshooting hardware and software issues, and maintaining our computer systems.Key Responsibilities:Provide technical support and assistance to...


  • Naperville, Illinois, United States Turning Pointe Autism Foundation Full time

    Job OverviewWe are seeking an experienced Education Specialist to join our team at Turning Pointe Autism Foundation. This role will focus on providing support and education to students with autism and other developmental disabilities.


  • Naperville, Illinois, United States Home Helpers Full time

    Job Title: Autism Support SpecialistWe are seeking a compassionate and experienced individual to work as a care companion for an adult male with autism.This is a full-time position, Monday to Friday, daytime hours. The ideal candidate will have experience in autism care and be able to provide support and companionship to our client.Estimated Salary: $45,000...


  • Naperville, Illinois, United States North Central College Full time

    Job Title: Academic Support SpecialistAbout North Central College:North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce.Estimated Salary: $12-$15 per hourJob Description:Complete data entry projects as assigned by the department of Music.Create programs for the music department, have them printed, and...


  • Naperville, Illinois, United States Sunrise Senior Living Full time

    About the RoleWe are seeking a skilled and empathetic Senior Support Specialist to join our team at Sunrise Senior Living. As a Care Manager, you will be responsible for delivering exceptional care and support to a consistent group of residents and their families in our assisted living and reminiscence neighborhoods.About You:A High School diploma/GED is...


  • Naperville, Illinois, United States Cutting Edge Staffing LLC Full time

    About This RoleAt Cutting Edge Staffing LLC, we are currently seeking a highly skilled Clinical Support Specialist to join our team in Naperville, IL. This per-diem position offers the opportunity to make a meaningful impact in the lives of individuals struggling with addiction and mental health disorders.Key ResponsibilitiesParticipate effectively in...


  • Naperville, Illinois, United States eTek IT Services, Inc. Full time

    About eTek IT Services, Inc.We are a leading provider of innovative IT solutions, dedicated to helping businesses thrive in the digital age. Our team is passionate about delivering cutting-edge technology that meets the evolving needs of our clients.Job SummaryWe are seeking an experienced Cloud Infrastructure Specialist to join our team. As a key member of...


  • Naperville, Illinois, United States DuPage Credit Union Full time

    Job OverviewWe are seeking an Azure and Active Directory Specialist to join our Technology team at DuPage Credit Union.About UsDuPage Credit Union is a leading provider of financial services in the local community. Our team is committed to delivering excellent service and support to our members.Job DescriptionThe successful candidate will be responsible for...

  • IT Support Specialist

    2 weeks ago


    Naperville, Illinois, United States FIT Technologies Full time

    Job SummaryWe are seeking an experienced IT Support Specialist to join our team at FIT Technologies. In this role, you will provide technical assistance and support to clients, ensuring the smooth operation of their IT infrastructure.About FIT TechnologiesFIT Technologies is an employee-owned company with over 160 staff members supporting clients across the...


  • Naperville, Illinois, United States Cutting Edge Staffing LLC Full time

    Job OverviewCutting Edge Staffing LLC is recruiting a per-diem Clinical Support Specialist to join our treatment team in the Chicago metropolitan area. This role involves conducting groups, assisting primary Therapists in managing patient caseloads, conducting biopsychosocial assessments, and supporting various patient care activities under the guidance of...


  • Naperville, Illinois, United States The School Association for Special Education in DuPage County Full time

    About the PositionWe are seeking a highly skilled and compassionate Behavioral Support Specialist to join our team in DuPage County. As a key member of our special education staff, you will provide essential behavioral support services to students with varying needs.Job ResponsibilitiesImplement behavior intervention plans to promote positive behavioral...