Help Desk Technician

6 days ago


Naperville, Illinois, United States Softrim LLC Full time

Job Description:

We are seeking an IT Support Specialist to provide technical support to our clients in the Chicago area. The ideal candidate will have a strong background in IT, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Providing technical support via phone, email, and web-based tools
  • Collaborating with remote team members to deliver services and resolve issues
  • Staying up-to-date with the latest technologies and best practices

Requirements:

  • Associate degree or equivalent experience
  • Working knowledge of IT and hands-on experience with networking, desktop technologies, and troubleshooting
  • Excellent communication and problem-solving skills

Salary Range: $33-$38 per hour

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