Training Supervisor
2 weeks ago
The Training Supervisor / Coordinator plays a pivotal role in enhancing the operational efficiency of our team. This position is focused on the development and execution of comprehensive training programs tailored for both new hires and existing staff members.
Key Responsibilities- Training Program Development: Design and implement a robust training curriculum that addresses the needs of new employees and ongoing staff development.
- Onboarding Support: Facilitate the onboarding process by preparing orientation materials and conducting introductory sessions for new hires.
- Performance Monitoring: Assess training effectiveness through observation and analysis of service metrics, identifying areas for improvement.
- Coaching and Mentoring: Provide individualized coaching plans and resources to enhance employee performance and engagement.
- Continuous Improvement: Innovate training methodologies to ensure they align with operational goals and enhance employee learning experiences.
- Budget Management: Contribute to the financial planning of training initiatives, ensuring cost-effective training solutions.
- Professional Development: Stay updated with industry trends and best practices by engaging in educational opportunities and networking.
- Quality Assurance: Participate in quality calibration sessions and mentoring activities to uphold training standards.
- High School Diploma or equivalent.
- A minimum of 2 years of relevant experience in Operations, Human Resources, or Learning and Development.
- Strong organizational and analytical capabilities, with a results-oriented mindset.
- Excellent communication skills, capable of engaging with individuals at all organizational levels.
- Proficiency in Spanish is preferred.
This position typically follows standard business hours, with flexibility required based on departmental needs.
About Select Source InternationalSelect Source International (SSI) is a consulting firm specializing in IT, Health Care, and Engineering Services. Established in 1998, SSI has built a reputation for delivering exceptional service to a diverse clientele, including Fortune 500 companies and mid-sized enterprises.
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