Senior Manager, Site Operations Lead
6 hours ago
We are seeking a highly skilled Senior Manager to lead our Site Operations team at LinkedIn. As a key member of our operations team, you will be responsible for ensuring the seamless operation of our professional social network, driving incident response, and collaborating with engineering teams to maintain operational excellence.
This is a unique opportunity to join a dynamic team that is passionate about technology and teamwork. If you have a strong background in incident management, monitoring, and observability practices, and are looking for a challenging role that will allow you to grow and develop your skills, we encourage you to apply.
Key Responsibilities- Lead the Site Operations team in the US and India, fostering a global environment focused on achieving goals and objectives.
- Develop processes and automation to ensure the quality of incident metadata, facilitating meaningful analysis and actionable insights from Incident trends and patterns.
- Collaborate closely with engineering managers and development teams to ensure operability considerations.
- Directly manage SiteOps US team members, overseeing 12x7 shifts and serving as the SiteOps India team manager's reporting manager.
- Conduct daily stand-up meetings attended by hundreds of engineers and leadership, focusing on Incident Management and change management updates and follow-ups.
- B.S./B.A degree in Computer Science, Engineering or other technical discipline, or related practical experience.
- 4+ years experience in web operations, with 2+ years of people management experience.
- Experience in UNIX systems and programming with object-oriented languages, specializing in the development of automation tools for streamlining manual tasks and procedures.
- Strong Communication Skills - effectively convey complex issues and incident response summaries to engineering leadership, executives, and external communication partners.
- 5+ years in web operations, with 3+ years in management, expertise in UNIX systems, and programming skills in various languages and development of automation tools for streamlining manual tasks and procedures.
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. We strongly believe in the well-being of our employees and their families, offering generous health and wellness programs and time away for employees of all levels.
We are committed to fair and equitable compensation practices. The pay range for this role is $125,000 - $207,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
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