Customer Experience Liaison

1 month ago


Merrillville, Indiana, United States Grupo Tradebe Full time

bCustomerExperienceRepresentativeRole/bbrbrAtTradebeEnvironmentalServices,weareseekingaskilledCustomerExperienceRepresentativetojoinourteam.Asakeymemberofourorganization,youwillplayapivotalroleindrivingcustomersatisfactionandbuildingstrongrelationshipswithourclients.brbrbKeyResponsibilities/bbrulliProvideexceptionalcustomerserviceandsupporttoexternalcustomers./liliCollaboratewiththeSalesteamtoensurecustomerneedsaremetwithprofessionalismandexpertise./liliHelpcustomersnavigateandutilizetheTradebeCustomerPortaltoitsfullpotential./liliDevelopandmaintainstrongrelationshipswithcustomersthrougheffectivecommunicationandcollaboration./liliCoordinatewiththetransportationteamtoscheduleandconfirmpickupsanddeliveriesforcustomers./liliWorkcloselywithinternaldepartmentssuchasPricingandBillingtoensureaccurateaccountupdatesandinvoices./li/ulbRequirements/bbrulliExcellentcommunication,collaboration,andorganizationalskills./liliFriendly,service-orienteddemeanorwithacustomer-firstapproach./liliStrongproblem-solvingabilities,especiallyinfast-pacedenvironments./liliProvenabilitytomultitaskwhilemaintainingkeenattentiontodetail./liliCompetentinreading,understanding,andapplyingoperationaldocuments,SOPs,andwastemanifests./li/ulbWhyTradebeisRightforYou/bbrulliCompetitivebenefitspackage./liliStudentloanrepaymentassistance./liliMedical,dental,andvisioninsurance./lili401kRetirementmatch./liliFlexiblespendingaccounts(FSA)andhealthsavingsaccounts(HSA)./liliAgency-paidbasiclifeandAD&Dinsurance./liliCareerladders,professionaldevelopment,andpromotionopportunities./liliLeadershipopportunities./liliGreatworkenvironmentandculture./liliAndmore/li/ulTradebeisanEqualOpportunityEmployer.Wemakeemploymentdecisionswithoutregardtorace,color,religion,nationalorigin,gender,sexualorientation,genderidentity,age,physicalormentaldisability,geneticfactors,military/veteranstatus,orothercharacteristicsprotectedbylaw.



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