Customer Service Representative

4 weeks ago


Merrillville, Indiana, United States Crew Carwash Full time

About the Role

Crew Carwash is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and upholding the high standards of our company.

Key Responsibilities

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to maintain a clean and safe environment, ensuring a positive experience for our guests.
  • Participate in ongoing training and development to enhance your skills and knowledge, staying up-to-date on company policies and procedures.
  • Contribute to a positive and inclusive team culture, promoting a culture of respect, empathy, and open communication.

What We Offer

  • A competitive hourly rate, plus incentive pay.
  • Daily pay options available at no cost to you.
  • Paid Time Off + 6 paid holidays each year (Full Time only).
  • Free carwashes, naturally.
  • Flexible schedules.
  • Industry-leading training.
  • Tuition reimbursement.
  • Group health, dental, and vision (Full Time only).
  • 401K with company match.

Requirements

  • Must be at least 16 years old.
  • No prior work experience is required.
  • Work a minimum of 10 hours per week as part-time or 30 hours per week as full-time.
  • Have the ability to work in a fast-paced operations environment.
  • Be able to stand for extended periods of time (up to 8+ hours per day).
  • Be able to hustle with a sense of urgency.
  • Be able to reach, twist, kneel, squat, run, and/or jump.
  • Be able to push/pull drums and materials with the appropriate equipment.
  • Be comfortable working near/around moving mechanical parts.
  • Be able to climb ladders, scaffolds, and platforms.
  • Be able to lift or move a minimum of 25 pounds.
  • Be able to operate and utilize electronic devices.
  • Be able to withstand extended exposure to all weather extremes.

We're an Equal Opportunity Employer

Crew Carwash is an equal-opportunity employer and maintains a drug-free workplace.



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