Customer Service Representative
4 weeks ago
About the Role
Crew Carwash is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and upholding the high standards of our company.
Key Responsibilities
- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to maintain a clean and safe environment, ensuring a positive experience for our guests.
- Participate in ongoing training and development to enhance your skills and knowledge, staying up-to-date on company policies and procedures.
- Contribute to a positive and inclusive team culture, promoting a culture of respect, empathy, and open communication.
What We Offer
- A competitive hourly rate, plus incentive pay.
- Daily pay options available at no cost to you.
- Paid Time Off + 6 paid holidays each year (Full Time only).
- Free carwashes, naturally.
- Flexible schedules.
- Industry-leading training.
- Tuition reimbursement.
- Group health, dental, and vision (Full Time only).
- 401K with company match.
Requirements
- Must be at least 16 years old.
- No prior work experience is required.
- Work a minimum of 10 hours per week as part-time or 30 hours per week as full-time.
- Have the ability to work in a fast-paced operations environment.
- Be able to stand for extended periods of time (up to 8+ hours per day).
- Be able to hustle with a sense of urgency.
- Be able to reach, twist, kneel, squat, run, and/or jump.
- Be able to push/pull drums and materials with the appropriate equipment.
- Be comfortable working near/around moving mechanical parts.
- Be able to climb ladders, scaffolds, and platforms.
- Be able to lift or move a minimum of 25 pounds.
- Be able to operate and utilize electronic devices.
- Be able to withstand extended exposure to all weather extremes.
We're an Equal Opportunity Employer
Crew Carwash is an equal-opportunity employer and maintains a drug-free workplace.
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