Customer Service Representative
3 days ago
Goodwill of Central and Coastal Virginia is seeking a highly motivated and customer-focused individual to join our team as a Retail Associate Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and contributing to the overall success of our retail operations.
Key Responsibilities- Customer Service: Greet every customer with a smile, make eye contact, and thank each customer at the end of the transaction and when they leave the store.
- Sales Floor Maintenance: Maintain the sales floor in a clean, neat, and orderly fashion, including rotating stock, putting fresh product out on the sales floor, and participating in visual presentations.
- Transaction Processing: Process customer transactions quickly and accurately within the cash handling guidelines.
- Store Appearance: Contribute to the store's appearance by cleaning and straightening, filling in the sales floor, and assisting with visual presentation.
- Teamwork: Engage with customers, take the opportunity to roam the sales floor to engage with customers, and provide assistance if needed.
- Education: High School Diploma or GED preferred.
- Experience: No previous experience required.
- Certifications: No professional certifications are required for this position.
- Availability: Must be available to work evenings and/or weekends as business needs dictate.
Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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