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Virtual Banking Specialist

2 months ago

Wichita, Kansas, United States Emprise Bank Full time
Job Description

Job Summary:

Emprise Bank is seeking a skilled Virtual Banker to join our retail team in Wichita, KS. As a Virtual Banker, you will be responsible for engaging with customers, fostering ongoing relationships, and recommending products based on financial profiles.

Key Responsibilities:

  • Customer Engagement: Develop and maintain strong relationships with customers, providing exceptional customer service and ensuring their financial needs are met.
  • Product Recommendations: Apply product and market knowledge to effectively present solutions to meet customer objectives.
  • Relationship Building: Partner with customers, partners, and teammates to build and maintain effective relationships.
  • Problem Resolution: Utilize sound and accurate judgment to resolve customer issues and make informed decisions.
  • Time Management: Prioritize tasks and manage time effectively to meet sales and customer engagement goals.
  • Communication: Develop and maintain strong communication skills to effectively interact with customers, partners, and teammates.

Requirements:

  • Education: High School Diploma or equivalent required.
  • Experience: 2+ years of customer service experience and 1+ year of sales experience required.
  • Skills: Proficiency with large server-based applications and typical desktop software required.

Benefits:

Emprise Bank offers a competitive salary, benefits, and opportunities for professional growth and development. We value diversity and inclusion and are committed to creating an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce.