Fraud Specialist

4 weeks ago

Wichita, Kansas, United States Fidelity Bank Full time

Fraud Specialist

At Fidelity Bank, we prioritize security and integrity to meet our customers' needs. Our fraud team plays a vital role in safeguarding the bank and its customers against fraudulent activities. We are seeking detail-oriented, collaborative individuals to help us maintain a safe and sound banking experience.

The ideal candidate will be responsible for:

  • Identifying, monitoring, and mitigating risks associated with the Bank's BSA/AML and Fraud Programs.
  • Triage alerts from the bank's fraud monitoring system and incoming referrals to determine the best course of action to minimize fraud risk and losses.
  • Conducting comprehensive intake interviews with customers to gather detailed information regarding potential or alleged fraud.
  • Identifying potentially suspicious or fraudulent activity and referring it to the BSA department in accordance with bank policy and the Bank Secrecy Act.
  • Performing fraud investigations derived from escalated fraud alerts and other sources, and maintaining accurate and detailed investigations.
  • Supporting and advising customers and bank personnel on potential fraud to mitigate risk and prevent loss.
  • Maintaining a good working knowledge of various fraud schemes and characteristics of red flags.
  • Other tasks include processing subpoena requests, check fraud affidavits, and working with other financial institutions or law enforcement to prevent and report fraud.

Requirements for the position include:

  • High school diploma (or equivalent)
  • High-level analytical and problem-solving skills with the ability to interpret complex data and identify patterns or anomalies.
  • Ability to work independently and prioritize tasks with minimal supervision.
  • Strong written, verbal, and interpersonal communication skills.
  • Ability to work late and/or flexible hours.

Preferred qualifications for this position include:

  • Six months relevant bank fraud, BSA/AML, or bank operations experience.
  • Working knowledge of Microsoft Excel.

EO/AA Employer: Title VII/Protected Veterans/Disability Status

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