Maintenance Supervisor, Multifamily Operations

5 days ago


Washington, United States Cushman Wakefield Multifamily Full time
Job Summary

The Maintenance Supervisor provides critical support to our multifamily operations, ensuring the delivery of exceptional resident experiences. This role is accountable for delivering on our commitments to our residents, including quality move-in, resident satisfaction, quality and timely service, and personal attention.

Key Responsibilities
  • Prepares all market-ready apartments, including painting, carpet cleaning/repair, general repairs, and housekeeping, to ensure a quality product for our residents.
  • Completes resident service requests in a timely manner, demonstrating a commitment to customer satisfaction.
  • Maintains grounds, pools/hot tubs, common areas, and dog parks, ensuring they are clean, free of trash, debris, and other safety issues.
  • Performs on-call emergency procedures as required, providing critical support to our residents.
  • Reports any maintenance issues that affect the budget, such as life safety, vacant repairs, property damages, and common area needs, to the manager.
  • Schedules and performs preventative maintenance, recording such activities.
  • Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
  • Attends and participates in training programs as required by Cushman & Wakefield and local city and state jurisdictions.
  • Provides superior customer service and represents the company in a professional manner at all times.
Requirements
  • Must be able to work any shift, Sunday-Saturday, to support the company's business needs.
  • Knowledge of safe use of cleaning agents and equipment used to perform job duties.
  • Ability to add, subtract, multiply, and divide in all units of measure, whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
  • Must possess a valid Driver's License.
  • CPO if required by city or state.
  • EPA 608 - Minimum of Type II.
  • Follow all Cushman & Wakefield safety policies and procedures.
Education and Experience
  • High School Diploma, GED, Trade, Technical, or Vocational school.
  • 3+ years of related experience.
  • EPA 608 – Minimum Type II, or CPO, or local city required certificate.
Work Environment

This job operates in a professional office environment. Regularly required to travel outside between properties in varying weather conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions.


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