Client Relations Specialist

2 weeks ago


Morgan Hill, California, United States Advance Services, Inc. Full time
Job Overview

Customer Service Representative

We are seeking a dedicated and personable individual to serve as a Customer Service Representative. This role involves actively interacting with clients and managing their accounts effectively.

Key Qualifications:
  • Experience in sales negotiation and customer relationship management is preferred.
  • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook.
Responsibilities:
  • Address all inquiries related to assigned accounts and collaborate with relevant departments to fulfill customer needs efficiently.
  • Engage proactively with clients to gather feedback, request projects for quotes/orders, promote available services, and nurture customer relationships for growth.
  • Prepare and maintain sales forecasts for your assigned accounts.
  • Manage quotation requests, sales order entries, change orders, expedite requests, and other related tasks in accordance with established processes.
  • Coordinate with various departments to ensure timely completion of work orders.
  • Anticipate and resolve issues that may affect customer satisfaction.
  • Communicate with management to identify and escalate any developments or challenges impacting customer relationships.
  • Ensure accurate documentation and updates for all assigned activities.
  • Provide support to colleagues and undertake additional duties as required.
Compensation:

Pay Range: $21-28/HR

Shift: 1st; Monday – Friday

Hours: 6am – 2:30pm

Why Choose Advance Services, Inc.?
  • We prioritize people; our focus is on providing exceptional employment services.
  • Experience a straightforward application process.
  • No fees required from candidates.
  • Receive weekly pay.
  • Participate in enjoyable safety and attendance incentives.
  • Access health benefits to support your family's well-being.
  • Benefit from attractive referral incentives.
  • We collaborate with leading companies in the region.


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